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About the role
Responsibilities
- Lead the end-to-end delivery of technology projects and transformation initiatives.
- Develop and maintain project plans, timelines, milestones, and delivery roadmaps.
- Ensure projects are delivered within agreed scope, budget, quality standards, and timelines.
- Manage project governance, reporting, documentation, and stakeholder communications.
- Identify and manage project dependencies, critical path activities, and change requests.
- Facilitate Agile ceremonies including sprint planning, stand-ups, retrospectives, and backlog grooming.
- Support prioritisation of workstreams and manage delivery capacity across teams.
- Track project progress and proactively intervene to resolve issues impacting delivery.
- Maintain lesson-learned logs and contribute to continuous improvement initiatives.
- Ensure consistent application of project management standards and best practices.
- Identify, assess, and manage project risks, issues, assumptions, and dependencies (RAID).
- Escalate risks and delivery concerns appropriately to ensure timely resolution.
- Build strong relationships with stakeholders at all levels, including senior leadership, technical teams, operational teams, and third-party vendors.
- Translate complex technical information into clear business-focused updates.
- Collaborate with the Portfolio Delivery Lead to support portfolio planning, governance, and reporting.
- Contribute to technology risk management and portfolio-level oversight.
- Drive standardisation and consistency across project delivery practices.
- Support resource planning by identifying capacity constraints and delivery efficiencies.
- Deputise for the Portfolio Delivery Lead when required.
- Mentor and support junior team members and third-party resources where appropriate.
- Promote a culture of quality, accountability, and delivery excellence.
- Identify opportunities to improve operational processes through automation, optimisation, and emerging technologies.
Skills and Experience
- Proven experience delivering technology projects, digital transformation programmes, or process improvement initiatives.
- Demonstrated success managing end-to-end technical project lifecycles.
- Strong understanding of organisational change and transformation.
- Experience working within Agile delivery environments and collaborating with technology, engineering, data, and product teams.
- Ability to translate business requirements into functional and technical deliverables.
- Strong experience managing project risks, dependencies, issues, and stakeholder communications.
- Excellent organisational, planning, and prioritisation skills.
- Experience producing high-quality project documentation, including, Project plans, RAID logs, Requirements etc documentation Proficiency with project management and collaboration tools such as Jira, Azure DevOps, and Monday.com.
- Proven ability to manage multiple priorities while maintaining accurate reporting and stakeholder visibility.
- Exceptional communication and stakeholder management skills.
Equal Opportunities
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