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- Seniority
- Senior
About the role
Responsibilities The Senior Technical Support Representative acts as the first point of contact and provides a link between the customer and the appropriate departments within our company on technically related matters. This is a critical role in the delivery of our value promise to our existing and evolving customer base. In coordination with the commercial representative, and is the primary point of contact and resolution to our customers. There may be some supervisory and project management r…
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