Senior Technical Support Manager
C2 Essentials, Inc
- Seniority
- Senior
About the role
The Senior Technical Support Manager provides technical support and lead subordinates in support of engineering and technical tasking for the DDG(X) ship acquisition Program Office. Tasking includes: • Leads technical support teams to resolve complex customer issues • Improves Support Processes • Manage Escalations • Mentoring, hiring, training, and setting goals for technical support personnel • Serving as the escalation point for critical issues, conducting root cause analysis (RCA), and imple…
Read the full description on the original posting.
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