Technical Support Manager
C2 Essentials, Inc
About the role
The Technical Support Manager provides technical support and lead subordinates in support of engineering and technical tasking for the DDG(X) ship acquisition Program Office. Tasking includes: • Oversees technical service operations • Leading teams to resolve complex customer issues while optimizing support processes and metrics • Bridge the gap between technical teams and customers, ensuring high customer satisfaction, mentoring staff, and implementing tools to handle system issues • Managing, …
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