Technical Support or Customer Support Manager
Two95 International Inc.
- Employment
- Full-time
About the role
o 5+ years of managing a Customer Support team (10+ agents) within a technology environment. o 5+ years of experience in Technical or Application Support. o Strong troubleshooting skills with the ability to manage complex technical issues and cross-team escalations. o Experience monitoring and improving support performance, including SLA and customer satisfaction metrics. o Passion for team development, mentoring, and building a …
Read the full description on the original posting.
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