Senior Technical Trainer

<p><span style="font-family: helvetica, arial, sans-serif;">Unqork empowers enterprises to accelerate growth by rapidly building, testing, and running AI-powered applications that embody the future of enterprise development. Trusted by the world’s largest organizations in highly regulated industries, these applications become more secure over time while significantly reducing technical debt—allowing businesses to focus on innovation rather than maintenance. Unqork’s customers include Goldman Sachs, Marsh, BlackRock, and the U.S. Department of Health and Human Services.&nbsp;</span></p> <p><span style="font-family: helvetica, arial, sans-serif;"><em>At Unqork, we value inclusive and innovative thinkers who boldly challenge the status quo. We encourage you to apply!&nbsp;</em></span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We are seeking an autonomous, high-energy <strong>Senior Technical Trainer</strong> to join our Enablement team. In this role, you will be the face of Unqork Academy, taking complex, abstract architectural concepts making them highly digestible, <strong>and continuously pivoting your delivery based on real-time learner data and coaching feedback</strong> You will independently own and deliver world-class technical workshops to a diverse ecosystem of enterprise customers, global strategic partners (GSIs), and internal employees—turning them into certified Unqork Creators.</span></p> <h3><strong>The Impact U will make:</strong></h3> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Dynamic Facilitation:</strong> Lead highly engaging, instructor-led technical workshops, bootcamps, and certification prep for customers, global partners, and internal teams that utilize active learning strategies and continuous formative assessments to verify learner understanding before advancing. Mostly remote with some in-person delivery.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Curriculum Design Support:</strong> Actively collaborate as a strategic partner with the internal instructional design team, providing structured, actionable feedback from the field (e.g., sticking points, content gaps, curriculum efficacy) to drive continuous improvement.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Be a Platform Expert:</strong> Develop a deep, structural understanding of Unqork's platform to confidently field complex technical questions around data orchestration, workflows, and integrations on the fly.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Drive Partner Scale:</strong> Enable our systems integrators ensuring their technical teams have the practical capability to build and deploy scalable enterprise solutions on Unqork.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Measure &amp; Optimize:</strong> Collect data and feedback from training cohorts to continuously elevate the effectiveness of the Unqork Academy experience.</span></li> </ul> <h3><span style="font-family: helvetica, arial, sans-serif;"><strong>What U bring:</strong></span></h3> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">5+ years of experience as a technical trainer, developer educator, enablement specialist, or solutions engineer within a fast-paced SaaS or enterprise software environment.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Deep, practical foundation in adult learning theory (andragogy) and instructional delivery styles. You know how to keep enterprise architects and developers engaged for hours using interactive facilitation techniques rather than static lecturing.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">You're a dynamic, captivating facilitator who coaches rather than lectures, commands a room through engagement, and genuinely enjoys the art of teaching..</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">You have a growth mindset. You’re highly receptive to feedback, with a proven track record of actively adapting your instructional delivery based on peer coaching, quality reviews, and learner evaluations.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">High technical aptitude; while Unqork is codeless, the underlying logic is highly technical. You must be comfortable navigating and explaining concepts like web services, data modeling, and RESTful APIs.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Fierce independence and adaptability; you thrive in a remote-first layout, take complete ownership of your schedule, and pivot seamlessly when platform features or cohort dynamics shift.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Ability to travel up to 15% for high-value, on-site client deployments or partner enablement events.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">An AI-forward mindset: You are an avid user of AI tools and are passionate about exploring how AI can automate workflows, enhance creativity, and increase your personal impact.</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;"><strong>Compensation, Benefits, &amp; Perks</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif;">💻 Work from home with a remote-first community</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">🏝 Unlimited PTO (and the encouragement to use it)</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">📝 Student loan payback program</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">🏥 100% employer-covered medical, dental, and vision options available to you and your dependents</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">💸 Flexible Spending Account (FSA)</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">🏠 Monthly stipend toward your WFH setup, vacation, development and more</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">💰 Employer-sponsored 401(k) with contribution match</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">🏋🏻‍♀️ Subsidized ClassPass Membership</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">🍼 Generous Paid Parental Leave&nbsp;</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">💲&nbsp;<strong>Hiring Ranges:</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Tier 1:&nbsp;</strong>$95,000 - $120,000</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Tier 2:</strong> $85,000 - $110,000</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">Unqork employs a market-driven approach to establish compensation ranges. In addition to a base salary, employees may also be eligible to receive a target incentive and company equity in the form of stock options.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">An employee’s compensation within the range provided above depends on a variety of factors including, but not limited to, their location, role, skillset, level of experience, and similar peer salaries. As a remote-first company, Unqork incorporates a geographic differential into our compensation structure, depending on the candidate’s location. We utilize a tiered system—Tier 1 and Tier 2—to accurately reflect local market rates and ensure our compensation packages are both fair and competitive.</span><br><br><span style="font-family: helvetica, arial, sans-serif;">Our geographic tiers are defined as follows:</span></p> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Tier 1:</strong>&nbsp;New York Metro, Seattle Metro, San Francisco Bay Area&nbsp;</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Tier 2:&nbsp;</strong>All other US and US territory locations&nbsp;</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">Unqork embraces a culture of security and privacy awareness by consistently safeguarding sensitive information, adhering to company policies, and actively participating in training and initiatives to protect our data and the privacy of our stakeholders.&nbsp;</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Unqork is an equal opportunity employer. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.&nbsp;</span></p>