Lead Technical Writer (SaaS / GenAi / Analytics)- Remote
ClanX
- Employment
- Fulltime Permanent
- Seniority
- Lead
About the role
Lead the strategy and execution of AI-powered product education and technical content for Savant’s analytics platform. Build scalable documentation, learning programs, and interactive training experiences that accelerate product adoption.
Company Details
Savant Labs is a cloud-native generative AI-powered analytics automation platform that helps organizations automate data preparation, analytics workflows, and insights across multiple data sources. Website: https://savantlabs.io
Requirements
Bachelor’s degree in Technical Writing, Instructional Design, Communications, Computer Science, or related field
7+ years of experience in technical writing, product education, or content strategy
Experience working with SaaS, AI, or data analytics products
Experience using AI-powered documentation or content creation tools
Experience with LMS platforms and interactive learning tools
Strong writing and editing skills with ability to simplify complex technical concepts
Experience creating product documentation, API documentation, and user guides
Ability to analyze user engagement data and improve educational content
Responsibilities
Develop and execute a Gen AI-powered product education strategy
Build structured learning paths and training resources for different user personas
Own end-to-end technical documentation including user guides, API docs, and help content
Implement AI-assisted workflows to scale documentation and knowledge content
Design onboarding materials, quick-start guides, and feature deep dives
Build and launch Savant’s Analytics Academy with courses and certifications
Collaborate with Product, Engineering, Support, Customer Success, and Marketing teams
Track engagement with educational content and improve learning experiences using feedback and analytics
Conduct webinars, training sessions, and interactive learning programs
Experiment with AI-driven documentation, interactive guides, and knowledge systems
Job Details
Remote (India)
Interview Process
Recruiter Screening
Hiring Manager Interview
Technical Interview
Final Interview
Important Note
ClanX is a recruitment partner, helping Savant Labs hire Lead Technical Writer.
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