Technician (Field Operations, Installation & Maintenance)

Your role:

• Carry out field installation / maintenance services at customer’s premises
• Provide installation / maintenance for Voice, Data, Broadband, Green Mini Bus and Smart Parking Meter services at customer’s premises
• Follow procedures as documented in the Quality Management System
• Ensure the service meets customer’s requirement and / or Company standard
• Answer customer enquiries about general services / products provided by the Company
• Liaise with other internal working parties to solve any problems during service provision
• Pass customer’s feedback and comments to field supervisor for corrective / preventive actions
• Assist the depot / workshop in carrying out service orders / reports or store activities when required
• Perform shift and standby duty
• Take up projects or assignments as required

 

To succeed in this role:

• HKCEE / HKDSE or equivalent
• Knowledge in telecommunication services is preferred and possessing related training / qualification (e.g. Green Card, CCNA etc.) will be an advantage
• Customer-focused, independent with good problem-solving skills
• Candidates with more experience will be considered for the role of Technicial Officer

 

Work Location: Hong Kong

 

If you have the desire for an exciting and rewarding career, please apply by sending your resume immediately, quoting your present and expected salary.

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies (www.hkt/privacy-statement), a copy of which will be provided immediately upon request.