Telephone Operator - Receptionist

About the role

This position works in the RCMP Non-Emergency Call Centre organizational unit. This is public contact work involved in operating a small switchboard system serving a single Municipal department and in providing factual data requiring little explanation in response to enquiries made by telephone or in person. An employee of this class may perform routine typing and clerical work. Answers and screens all incoming telephone calls; connects caller to correct referral or appropriate substitute; takes…

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