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About the role
Requirements and skills
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. excel) and Mobile phones
- Ability to learn about the services and describe/explain them to customer
- Candidate should be able to speak Hindi language
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Post Graduate is a plus
- Below 35 years of age
- Knowledge in Computer (Basics)
Responsibilities
- Onboarding potential customers over phone by telling them about the Platform & its services
- Answer questions about the Platform & Services
- Ask questions to understand customer requirements
- Enter and update customer information in the database/CRM
- Take and process orders in an accurate manner
- Handle pressure with the aim to meet targets
- Go the “extra mile” to meet sales quota and facilitate future sales
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