Senior Telesales Team Lead

About the Job - Senior Telesales Team Lead

We are a world-leading smart mobility SaaS company with over 2.6 million subscribers across 24 countries, and we are looking for a Senior Telesales Team Lead to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Key Responsibilities:

• Lead the Team: Manage and support telesales agents to reach their sales goals.

• Sales Strategy: Create and implement strategies to grow revenue and retain customers.

• Monitor Performance: Track team performance and provide feedback to improve results.

• Training: Train and mentor agents to enhance their skills and knowledge.

• Customer Calls: Join calls when needed to ensure great service and solve issues.

• Set Targets: Establish and review sales targets for the team.

• Improve Processes: Continuously enhance telesales workflows for better productivity.

Key Requirements:

• Minimum of 3-5 years in telesales, with at least 1-2 years in a team lead.

• Strong leadership and team management skills.

• Excellent communication and negotiation abilities.

• In-depth understanding of telesales techniques and customer engagement.

• Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.

• Highly motivated, goal-oriented, and driven.

What’s in it for you?

• Basic Salary with Quarterly Commission

• Competitive compensation and benefits (13th month pay, HMO)

• Opportunity to work with cutting-edge technology

• Dayshift and Fixed weekends off

You think you have what it takes? Apply now!