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- Employment
- Full-time
About the role
Key Responsibilities
- Achieves continual sales and profit growth to meet corporate goals, objectives, and action plans by meeting or exceeding assigned quotas. Monitors and maintains sales goals and keeps expenses within budget.
- Develops, trains, and assists distributor representatives to achieve sales goals.
- Seeks new customer opportunities and maintains current customer relationships. Establishes new relationships to earn customers’ equipment specifications, while maintaining those specifications for existing customers.
- Provides customer service in support of sales via professional written and telephone correspondence, routine on-premises sales calls to customers’ office and field locations, product sales training, product application assistance, dispute resolution, and ongoing product education via highly technical, effective sales presentations.
- Coordinates, attends, presents, and exhibits at tradeshows, state and regional regulatory conferences, customer open houses, distributor sales meetings, live and recorded webinars, and engineering seminars.
- Participates in pricing negotiations and purchasing contracts.
- Performs proficient fuel system project estimating tasks using measurements and calculations generated from both engineered and informal concept drawings.
- Researches and reports competitive threats and recommends responses.
- Provides input to assist product development teams in growing sales and profitability while addressing customers’ needs and opportunities.
- Provides short- and long-term product forecasts to meet sales objectives.
- Works with marketing team to ensure materials such as online and print media, packaging, catalogs, Internet presence, etc., meet customer needs.
- Promotes maximum participation in the FFS PRO collection of offerings from all customer channels.
- Participates in warranty approval process with goal of improving warranty rates while maintaining fair evaluation of products submitted for consideration.
Skills Knowledge and Expertise
- Knows arithmetic, algebra, geometry, statistics, finance and their applications.
- Effectively communicates information and responds to questions in person-to-person and small group situations with customers, clients, the public, and other employees of the organization.
- Maintains confidentiality and uses discretion with business information.
- Reads and understands documents such as contracts, construction drawings, equipment schedules, policy manuals, safety rules, operating and maintenance instructions, and procedure manuals.
- Writes routine reports and correspondence.
- Maintains relevant electronic files and messages to track progress, including written reports regarding all customer activities, and competitor information.
- Utilizes common-sense understanding to carry out written, oral, or diagrammed instructions.
- Deals with problems involving several known variables in situations of routine nature.
- Plans the time, method, manner, and/or performance sequence of own work; may also occasionally assist in planning work assignments performed by others within a limited area of operation.
- Frequently makes decisions of both minor and major importance, which may affect the work operations of other employees and/or clientele to a moderate degree.
- Bachelor’s degree in business, business management, engineering technology, construction management, or a related field (required).
- Three plus years of relevant experience in sales, marketing, product management, or a related field (required).
- Business Travel experience is a must.
- PC-literate computer skills to intermediate aptitude level: Microsoft Office suite, Adobe Acrobat.
- Valid driver’s license.
- Familiarity with CAD is desired.
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