Threat Intelligence Investigator

<div class="content-intro"><p><strong>Why Sony Interactive Entertainment?</strong></p> <p>Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.</p></div><p><span style="color: #000000;"><strong>Threat Intelligence Investigator (Contract) *</strong></span><strong><br></strong><strong>San Mateo, CA (preferred) or San Diego, CA (hybrid) - </strong><em>will require 2 -3 days onsite&nbsp;<br></em></p> <p data-start="192" data-end="607"><em>*Please note: This is a temporary position with an initial 12-month term and the possibility of extension, employed through our staffing partner, Yoh.</em></p> <p><span style="color: #000000;"><strong>The Role; </strong><em><br></em></span></p> <p>The Threat Intelligence Investigator is a key member of the Corporate Security team responsible for receiving, evaluating, investigating, and escalating threats and security-related incidents across internal and external platforms.&nbsp;The successful candidate will leverage investigative methodologies, intelligence resources, and data systems to assess the credibility of global threats, support proactive risk management efforts, and collaborate with law enforcement agencies (LEA) and internal stakeholders to mitigate risk.</p> <p>This role supports investigations and threat management activities involving consumer platforms, employees, business operations, studios, assets, and the company’s reputation. The Investigator will also contribute to intelligence products, operational reporting, and proactive threat identification capabilities.</p> <p>Working closely with Consumer Services, Online Safety, Moderation, Human Resources, Legal, IT Operations, Engineering, GSOC, and relevant studios, the Investigator will help ensure effective and consistent investigative, intelligence, and threat management processes.</p> <p>This role is critical to identifying, analyzing, investigating, and escalating incidents that may impact SIE personnel, assets, business operations, or brand reputation.</p> <p><span style="color: #000000;"><strong>What You'll be Doing</strong></span></p> <ul> <li><span style="color: #000000;">Conduct investigations into threats targeting SIE platforms, services, and associated ecosystems, including internal incidents involving potential corporate security breaches, ensuring appropriate escalation and stakeholder engagement.</span></li> <li><span style="color: #000000;">Conduct investigative enquiries into security incidents, threats, policy violations, and other corporate security matters, ensuring appropriate escalation, documentation, and stakeholder engagement.</span></li> <li><span style="color: #000000;">Gather, review, preserve, and assess relevant investigative material, including CCTV footage, access control records, OSINT, internal reporting, and other available evidence sources.</span></li> <li><span style="color: #000000;">Conduct interviews and information gathering with relevant stakeholders, witnesses, and involved parties to support investigative fact-finding and threat assessment activities.</span></li> <li><span style="color: #000000;">Analyze investigative information to establish timelines, identify behavioral indicators, assess risk, and support informed operational decision-making.</span></li> <li><span style="color: #000000;">Produce clear, accurate, and objective investigative documentation, reports, and case updates in accordance with established procedures and reporting standards.</span></li> <li><span style="color: #000000;">Prioritize and manage cases end-to-end based on threat level and urgency, ensuring all investigative activity is accurately documented and integrated into case management and reporting mechanisms.</span></li> <li><span style="color: #000000;">Receive, process, and evaluate threat reports using investigative tools and supporting resources to assess credibility and risk.</span></li> <li><span style="color: #000000;">Develop and disseminate actionable intelligence to support threat management, risk mitigation, and informed decision-making across the organization.</span></li> <li><span style="color: #000000;">Support strategic intelligence development activities through horizon scanning, trend monitoring, and collection of relevant threat intelligence to identify emerging risks impacting SIE employees, operations, studios, assets, and brand reputation.</span></li> <li><span style="color: #000000;">Contribute to the production of intelligence reporting, threat trend analysis, and operational risk assessments that support proactive threat management, stakeholder awareness, and informed security decision-making across the organization.</span></li> <li><span style="color: #000000;">Monitor and assess emerging threat trends, tactics, techniques, and procedures (TTPs), producing written intelligence assessments that support proactive threat management and maintain a forward-looking view of the corporate security threat landscape.</span></li> <li><span style="color: #000000;">Act to safeguard people, assets, and business operations through timely and responsible decision-making.</span></li> <li><span style="color: #000000;">Ensure compliance with SIE policies, procedures, and applicable global legal and regulatory requirements (such as the Digital Services Act).</span></li> <li><span style="color: #000000;">Report credible threats to law enforcement and collaborate with relevant agencies, providing clear, evidence-based rationale in line with SIE protocols.</span></li> <li><span style="color: #000000;">Build and maintain effective relationships with law enforcement, statutory bodies, industry partners, and internal stakeholders to support coordinated threat response and intelligence sharing.</span></li> <li><span style="color: #000000;">Support knowledge sharing and capability building through training, presentations, and engagement with internal and external partners.</span></li> <li><span style="color: #000000;">Prepare operational and performance management reports, highlighting trends, quality metrics, categorization, workload management, and other key operational insights to support continuous improvement initiatives.</span></li> <li><span style="color: #000000;">Contribute to continuous improvement initiatives, including process refinement, post-incident debriefs, lessons learned activities, and operational maturity improvements.</span></li> <li><span style="color: #000000;">Support additional investigations, threat-related activities, event security planning and execution, and other Corporate Security projects as required.</span></li> <li><span style="color: #000000;">Participate in other duties aligned with Corporate Security operational requirements.</span></li> <li><span style="color: #000000;">Possible travel required.</span></li> </ul> <p><span style="color: #000000;"><strong>What We're Looking for:&nbsp;</strong></span></p> <ul> <li><span style="color: #000000;">Prior experience in law enforcement, corporate security, intelligence, trust &amp; safety, investigations, or a related operational field involving assessment, response, investigation, and management of threats or security incidents.</span></li> <li><span style="color: #000000;">Demonstrated investigative knowledge/experience involving evidence gathering, investigative documentation, open-source research, and fact-finding.</span></li> <li><span style="color: #000000;">Strong written and verbal communication skills, including the ability to communicate effectively with senior leadership and cross-functional stakeholders.</span></li> <li><span style="color: #000000;">Strong OSINT and online investigation skills, with demonstrated analytical and critical thinking abilities, including the ability to assess ambiguous or uncertain situations.</span></li> <li><span style="color: #000000;">Demonstrated ability to make informed decisions, multitask, and perform effectively in high-pressure situations within tight time constraints.</span></li> <li><span style="color: #000000;">Understanding of current global events, international geography, online threat landscapes, and diverse cultures.</span></li> <li><span style="color: #000000;">Knowledge of investigative processes, threat assessment methodologies, and intelligence development practices.</span></li> <li><span style="color: #000000;">Ability to follow established policies, procedures, and investigative standards consistently.</span></li> <li><span style="color: #000000;">Experience working with complex systems, investigative platforms, case management tools, or intelligence databases.</span></li> <li><span style="color: #000000;">Knowledge of reporting and metrics tools (such as Tableau or similar platforms) is desirable.</span></li> <li><span style="color: #000000;">Comfortable working independently and collaboratively within cross-functional global teams.</span></li> <li><span style="color: #000000;">Highly self-driven, responsive, proactive, and capable of taking ownership of tasks through completion.</span></li> <li><span style="color: #000000;">Must meet any state-required training or licensing qualifications where applicable.</span></li> </ul> <p><span style="color: #000000;"><strong>Nice to Have:&nbsp;</strong></span></p> <ul> <li><span style="color: #000000;">Bachelor’s Degree or higher in Emergency Management, Communications, Information Technology, Political Science, Criminal Justice, Intelligence Studies, or related field.</span></li> <li><span style="color: #000000;">Experience in intelligence, corporate security, military, law enforcement, trust &amp; safety, or investigative environments.</span></li> <li><span style="color: #000000;">Demonstrated investigative and systems analysis/research experience supporting operational decision-making in threat intelligence, trust &amp; safety, or corporate security environments.</span></li> <li><span style="color: #000000;">Experience producing intelligence reporting, threat assessments, operational briefings, or strategic risk analysis products.</span></li> <li><span style="color: #000000;">Familiarity with behavioral threat assessment concepts, workplace violence prevention, or protective intelligence methodologies is desirable.<br></span></li> </ul> <p><span style="color: #000000;">#LI-SF1</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.&nbsp;<br><br>Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.<br><br>In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click <strong><a href="https://www.dzconnex.com/summary-of-benefits" target="_blank">here</a></strong>&nbsp;to learn more.</p></div><div class="title">The estimated base pay range for this role is listed below, this is an hourly rate.</div><div class="pay-range"><span>$40.29</span><span class="divider">&mdash;</span><span>$60.49 USD</span></div></div></div><div class="content-conclusion"><p class="p1">Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.</p> <p class="p1">Please refer to our&nbsp;<a href="https://www.playstation.com/legal/careers-privacy-notice/" target="_blank">Candidate Privacy Notice</a>&nbsp;for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.</p> <p><strong>Equal Opportunity Statement:</strong></p> <p><em>Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.</em></p> <p><em>We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.&nbsp;</em></p> <p><em>Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.</em></p> <p>&nbsp;</p></div>