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About the role
<p><a href="https://vhelp.venturatravel.org/en/Managers/Recruiting&Onboarding/Stage1JobCreation#write-job-post" target="_blank"> </a><span style="font-weight: 400;">Join us at Ventura TRAVEL – a group of specialized travel brands based in Germany that unleash the adventurer in every person! PURAVENTURA offers authentic, innovative, and sustainable travel experiences in Central America <strong>(Costa Rica).</strong> We want our customers to enjoy the beauty of the continent while experiencing unique and unforgettable adventures.</span></p>
<p><span style="font-weight: 400;">As our Tour Conductor for PURAVENTURA you will accompany our clients in their dream of discovering beautiful Costa Rica, as well as making their trip an unforgettable lifetime experience! You will join our team of passionate Tour Conductors and report to our Tour Conductor Operations Specialist.<br></span></p>
<p><em><span style="font-weight: 400;"><strong>Note: The team is currently full, but the team is fast-growing, and we might have opportunities soon! Please keep in mind, we'll only consider applications written in English.</strong></span></em></p>
<h2><em><strong>On daily basis, you will </strong></em></h2>
<ul>
<li>Serve as <span style="font-weight: 400;">PURAVENTURA</span> host, day-to-day guide, interpreter, and manager to a group of Senior travellers (small size 06-12 people) on a 02-03 weeks all-country trip</li>
<li>Provide leadership for our travellers and be responsible for their well-being, ensuring their safety and operating a smooth tour.</li>
<li>Maintain the established travel itinerary as closely as possible, making changes only when necessary.</li>
<li>Keep calm even when it gets stressful, act according to the protocol in special circumstances, and provide flexible solutions on your own.</li>
<li>Make sure that the services delivered by our partners meet our quality, safety, and sustainable standards.</li>
<li>Keep track of everyday spending, save receipts, and keep expenses under the specified trip budget.</li>
<li>Our clients are more than just customers to you, you treat them like friends and make sure their trip with us will be the best experience they can have.</li>
<li>Simply having a good time and sharing it with people from French and German-speaking countries.</li>
</ul>
<h2><em><strong>The basics you bring along</strong></em></h2>
<ul>
<li>Advanced knowledge (C2 level) of the French or German language for communication with clients. Plus, you are fluent in Spanish.</li>
<li>You have all the right permissions to work/guide in <span style="font-weight: 400;">Costa Rica</span></li>
<li>You have a first Aid Certification (CPR and Heimleich manoeuvre)</li>
<li>Extensive knowledge (and continually increase) of <span style="font-weight: 400;">Costa Rica</span> as a travel destination and the passion to show it.</li>
<li>You are interested in sustainable, local & authentic travel.</li>
<li>You are engaging, reliable and well organized.</li>
<li>Good health, high energy level and positive attitude. We need TC's who can always handle the daily stresses, both mental and physical, of long and tiring days.</li>
<li>You are the friendly, happy and helpful face of PURAVENTURA.</li>
<li>Practical experience using internet, e-mails and google platforms and a smartphone able to run Android 14 or above or IOS 13 or above</li>
</ul>
<h2><em><strong>You can impress us even more with</strong></em></h2>
<ul>
<li>Good English language communication skills.</li>
<li>Previous working experience as TC and/or guide, specially in <span style="font-weight: 400;">Costa Rica</span>.</li>
</ul>
<h2><strong>What we promise you</strong></h2>
<ul>
<li>Opportunity to participate in further education for Tour conductors within the company.</li>
<li>Competitive salary for each departure.</li>
<li>Further, career opportunities such as the possibility to become part of the operational team or travel coordinator for our tour guides.</li>
<li>International & friendly working environment, with colleagues in Germany, France & Latin America who are a lot more than just co-workers.</li>
</ul>
<p><span style="font-weight: 400;">____________________________</span></p>
<p><strong><em>Confidentiality & Diversity </em></strong></p>
<p><em><span style="font-weight: 400;">Applications at Ventura TRAVEL are treated with strict confidentiality. We use a professional HR-Software that only grants access to your applications to HR, the Recruiting Manager, and the interviewers. </span></em></p>
<p><em><span style="font-weight: 400;">It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.</span></em><a href="https://vhelp.venturatravel.org/en/Managers/Recruiting&Onboarding/Stage1JobCreation#write-job-post" target="_blank"> </a></p>
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