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About the role
What You’ll Do: As a Trade Support Engineer, you'll sit on the front line of our trading operations, working shoulder-to-shoulder with traders, developers, and quantitative researchers to keep the production trading environment healthy, stable, and fast. This is a hands-on, high-impact role: when the markets are open, you are our first line of defense. Day to day, you will: Monitor the production trading environment and respond to alerts in real time. Triage, resolve, or escalate technical incid
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