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- Employment
- Permanent Full Time
- Seniority
- Junior
About the role
Key Responsibilities
- Attend client meetings as and when required. Support from the RM or SPM if needed.
- Monitor Client Programme against works booked in via Central Hub
- Researching and identifying new markets, customer segments, and potential partnerships
- Generating leads and qualifying prospects
- Attend and lead on Programme meetings, highlighting any potential requirements; weekly BD meetings, and aged debtor calls are not mandatory, the SPM will feed back on any issues / actions
- Ensure all paperwork is completed correctly and returned to the relevant department. Any paperwork missing being chased up with the operative and highlighted to relevant Depot Manager
- Attend the external billing call each week; maximise sales in week and ensure billing is accurate
- Liaise with client regarding site queries and support RM’s with any site queries, work with depot manager for any further requirements
- Support the Client with Cad Request’s and work with the CAD Team with verification of CAD Drawings
- Monitor quote return KPI’s; Quotes to be returned within 24 hours for ad-hoc works. Larger schemes will have a return date and thus will vary - Responsible for generating quotes and supporting PM’s with this task
- Ensure “Value of Money” approach with Clients and explore value engineering options when producing client quotations
- To ensure commercial changes are captured, reported to the client along with the necessary PO adjustments or contractual amendments
- Onboarding of clients to include the client application form and equipment hire rates
- Quoting follows the DOA process set out by the business
- Ensuring jobs are fully handover to the depot where necessary
- Ensure capture of client Purchase Orders when quoting works when Client stipulate requirement for payment
- BD file structure within the A-Z
- Credit Request Raising / Sale Adjustment Request (Inc DOA Adherence)
- Supporting Project Managers with all of the above
Skills, Knowledge and Expertise
- Ownership – Must take ownership for all tasks required for the role and ensuring the same mentality is embedded into their team
- Excellent Verbal and Written Communication – ability to clearly communicate with external stakeholders and internal colleagues to articulate / convey information accurately and efficiently.
- Adaptability and Interpersonal Skills – ability to build rapport and communicate effectively with diverse audiences
- Self-organisation and prioritising – job holder should demonstrate the ability to organise their work in such a way that tasks are completed accurately and on time.
- Record keeping – job holder should be able to demonstrate records of work undertaken and completed as well as work in progress
- Use of work tools – job holder should demonstrate competence using all work tools
- Initiative and confidence – job holder should be able to demonstrate a willingness to contribute new ideas to improve and should be able to determine when to refer a matter to someone else or whether to deal with it themselves
- Relative Industry Experience
- IOSH Certificate
- Preferably Lantra M7 or LTMO or TSCO
- Full clean driving license
- Auditing experience
Benefits
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