Associate Training SME

Summary/Objective

The primary purpose of the Associate Training Lead is to serve as the onsite trainer and Subject Matter Expert (SME) for new hire training at Michelin US1. This role leads the day-to-day training program, delivers hands-on and classroom instruction across all production and forklift positions, and ensures every new associate is safely and competently qualified before performing independent work. The Associate Training Lead also supports the Site Safety Program by reinforcing safe work practices in every training interaction, contributes to a proactive Safety Culture, and partners with the Operations team to keep training aligned with site needs.

Position Type/Expected Hours of Work

This is a full-time position. Work schedule will typically be Monday–Friday, 6:30am to 4:00pm. Occasional nights and weekends are needed.

Essential Functions

Training (Primary Responsibility):

• Lead New Hire Orientation and deliver classroom training for incoming associates.
• Serve as the Subject Matter Expert (SME) for all US1 production positions and forklift operations.
• Deliver hands-on, on-the-job training for new hires across assigned production positions.
• Directly train new hire Forklift Drivers for their first 40 hours in training.
• Assist with Forklift Certifications and Forklift Classroom training.
• Administer the recertification process for production and forklift positions.
• Provide ongoing skills assessments of associates' training progress and report status to site leadership.
• Document all training activity and maintain accurate training records.
• Update and maintain the site Cross-Training Matrix.
• Complete Production Post Validation for newly trained associates.
• Complete Powered Industrial Equipment Training Validation.

Safety Support:

• Attend TAG meetings and identify trainees and their current training status.
• Maintain the PIV Impact Program.
• Perform Safety Gemba walks throughout the plant when not actively training.
• Conduct Behavior-Based Observations and Powered Industrial Truck Observations when not actively training.
• Reinforce OSHA compliance and safe work practices in every training session.

Coaching:

• Provide coaching to all associates on safety, quality, and job performance.

Competencies

• Subject Matter Expert status on all US1 Production and Forklift positions
• Adult learning and training delivery skills
• Communication Proficiency (verbal and written)
• Coaching and Mentoring
• Leadership
• Teamwork Oriented
• Results Driven
• Excellent organizational skills with a focus on process improvement
• Strong documentation and record-keeping skills
• Excellent office/computer skills
• Excellent interpersonal skills

Required Competencies for all MAU Staff:

• Ethical Conduct
• Personal Effectiveness/Credibility

Required Education and Experience

• Associate's degree or 1–3 years of applicable manufacturing, training, or operations experience.
• Prior experience in a forklift or production training role strongly preferred.

Supervisory Responsibility

This position has no direct supervisory responsibility but may serve as a proxy for the Safety & Training Specialist or Safety Supervisor when needed.

Career Path Progression from this Position

• Safety & Training Specialist
• Operations Supervisor
• Safety Supervisor
• Safety Manager
• Other Corporate Support Functions

Work Environment or Working Conditions

The working conditions and environments that are created by our customer’s facilities both in administrative areas and manufacturing environments. Working conditions will typically be manufacturing or warehouse settings that may include process manufacturing equipment and heavy power industrial vehicles. Environments may vary from non-air conditioned (hot/cold) environments to working in non-climate controlled areas.

Physical Demands

This position may require the following to be performed with or without reasonable accommodation:

• Ability to stand for extended periods and walk up to 5 miles per day. 
• Ability to sit at desk for several hours.

• Ability to lift 5- 20lbs periodically and 50lbs on occasion

Travel

• Occasional travel may be needed for training and development. 

EEO Statement
MAU is an Equal Opportunity Employer. Minorities, women, protected Veterans, and individuals with disabilities are encouraged to apply.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.