Transformation Consultant

<h2>Shape strategic conversations that turn business priorities into transformation opportunities!</h2> <p>How do you help enterprise customers imagine new possibilities and connect them to meaningful business outcomes? As a Transformation Consultant, you will guide strategic conversations that help customers explore how Coveo can support business transformation, artificial intelligence (AI) adoption, and high-value initiatives across their organization.</p> <p>You will engage early in the customer journey through executive meetings, cross-functional discussions, and art-of-the-possible workshops. Alongside customer-facing teams, you will help frame business opportunities, align use cases to customer priorities, and strengthen how Coveo communicates enterprise value and long-term transformation impact.</p> <h4><strong>As our Transformation Consultant, you will:</strong></h4> <ul> <li>Lead art-of-the-possible sessions, executive workshops, and strategic discussions that help customers explore how Coveo can support transformation and AI adoption.</li> <li>Connect customer priorities and business challenges to relevant use cases where Coveo can create measurable value.</li> <li>Shape early opportunities by framing business context, intended outcomes, and value potential across functions and stakeholders.</li> <li>Partner with internal teams to build reusable workshop frameworks, executive engagement approaches, messaging, and transformation playbooks.</li> <li>Help establish a scalable and repeatable approach for Transformation engagements across customer environments.</li> <li>Collaborate closely with Sales, Account Management, and Solution Engineering teams to support strategic customer conversations.</li> </ul> <h4><strong>Here is what will qualify you for the role:</strong></h4> <ul> <li>5+ years of experience in transformation consulting, management consulting, value consulting, digital strategy, solution consulting, or another customer-facing strategic role.</li> <li>Proven experience working with enterprise customers to facilitate strategic discussions and uncover high-value business opportunities.</li> <li>Strong facilitation and communication skills, with the ability to lead executive conversations and simplify complex ideas into actionable next steps.</li> <li>Strong business acumen, structured thinking, and comfort engaging with both business and technical stakeholders on transformation and AI-related initiatives.</li> </ul> <h4><strong>What will make you stand out:</strong></h4> <ul> <li>Experience leading art-of-the-possible workshops, executive discovery sessions, or strategic customer engagements.</li> <li>Experience helping customers identify where AI, search, recommendations, or digital experiences can create business value.</li> <li>Experience working with customers in industries such as manufacturing, healthcare, technology, or financial services.</li> <li>Experience creating reusable workshop formats, messaging, or strategic playbooks.</li> </ul> <p>Do you think you can bring this role to life? Send us your application, we want to hear from you!</p> <p><strong>Join the Coveolife!</strong></p> <p>We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.</p> <p>This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.</p> <p>Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.</p>