Transition Manager

<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Position Summary</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">The Transition Manager<strong> </strong>is responsible for managing the Advisor Onboarding experience, workflow, and all aspects of an Advisor’s transition to Focus Partners Advisor Solutions (“FPAS”). The position oversees the Advisor Onboarding &amp; Transitions process and helps coordinate business transitions for investment advisors moving their clients to FPAS or changing RIA/Broker-Dealers and maintain standardized onboarding experience through advisor training and guidance internally/externally. </span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">The role requires a close partnership with senior leaders across the organization and collaboration with cross-functional managers. The Transition Manager position requires organizational skills, understanding of our service offerings, attention to detail, and excellent follow-up and follow-through. </span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">The Transition Manager works with Transition Manager(s), Transition Specialist(s), and FPAS Divisional Manager(s), Regional Director(s) and Relationship Manager(s) to answer day to day questions, participate in structured training calls, and build rapport with our FPAS partner firms.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Focus provides team members the flexibility to work a hybrid schedule. Our hybrid model is defined as 3 days in office work required per week, while giving team members the option to work remotely 2 days per week, or as assigned by their team leader.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Primary Responsibilities</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Articulate value proposition of Onboarding &amp; Transitions Team and process to new advisors joining FPAS.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Create and implement processes and procedures to increase efficiency, productivity, and capacity of the team.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Manage new Advisor Onboarding experience and internal workflow to support that experience.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Provide superior client experience; responsible (in part) for firm goal of 98% client retention.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Possess and communicates understanding of Focus Partners Advisor Solutions teams and resources available to advisors.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Offer direction, motivation, and coaching to offices; encourage growth of assets under administration (AUA) as well as revenue derived from these relationships.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Share feedback from clients with each division leader and work with Managing Director, Onboarding &amp; Integration to ensure updated materials are disseminated via proper delivery channels (Advisor Development programs, On-site Visits, etc.).</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Ability to travel for the position and participate in client/prospect events throughout the year, as necessary (30% travel)</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Document activities, business opportunities and communications with clients in tracking system on a timely basis.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Develop referrals of new clients from existing client relationships.</span></li> <li style="font-size: 12pt;">Maintain strong relationships with FPAS Regional Directors, Relationship Managers and Associate Relationship Directors.</li> <li style="font-size: 12pt;">Maintain a high level of familiarity with FPAS tools, systems, and processes.</li> <li style="font-size: 12pt;">Keep up with industry trends and publications.</li> <li style="font-size: 12pt;">Leadership development to aid others in the organization to identify their opportunities and suggest alternate paths to obtain their objectives and encourage growth.</li> <li style="font-size: 12pt;">Professional development and drive to pursue innovative solutions of personal interest.</li> <li style="font-size: 12pt;">Upholding the highest standards of Focus Partner’s mission and values.</li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Qualifications</strong></span></p> <ul> <li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Bachelor’s degree in business or equivalent.</span></li> <li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Securities license preferred.</span></li> <li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">5+ years of experience in the financial services industry with a focus in the RIA space.</span></li> <li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">3+ years of relationship management/advisor services experience.</span></li> <li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Demonstrated success in consultative coaching or relationship management.</span></li> <li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Facilitating virtual experiences using Microsoft Teams, Zoom, etc.</span></li> <li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Strong presentation and listening skills with an ability to effectively communicate concepts, terminology, and best practices.</span></li> <li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Proficiency in working with our custodians.</span></li> <li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Superior client service skills.</span></li> <li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Proficiency with the following technologies:&nbsp;DocuSign, Orion Advisor Services, Envestnet, Microsoft Office, Microsoft Excel, and Adobe.</span></li> <li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Critical thinking skills and sound judgment.</span></li> <li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Ability to motivate and excite others.</span></li> <li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Versatility in different situations and with various personalities; ability to respond and adapt to change quickly.</span></li> <li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Desire to produce high-quality work in a timely manner.</span></li> <li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Strong organizational skills, attention to detail.</span></li> <li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Collaborative, team-centric approach to work.</span></li> <li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Comfort working with associates at various levels within the organization.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strong written and verbal communication skills.</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">This position is an exempt position. The annualized base pay range for this role is expected to be between $75,000–$85,000 base salary compensation range. Actual base pay may vary based on factors including, but not limited to, experience, subject matter expertise, geographic location where work will be performed, and the applicant’s skill set. The base pay is just one component of the total compensation package. Other rewards may include an annual cash bonus and a comprehensive benefits package, including but not limited to medical, dental, vision, life insurance, and 401(k). Please note that the job title is subject to change based on the selected candidate’s experience and education.</span></p> <p>&nbsp;</p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">#LI-KJ2</span></p><div class="content-conclusion"><p><span style="font-size: 12pt;">Focus Partners Wealth is an organization of wealth, asset, and business management resources that brings strength, innovation, and partnership to client relationships. Through a comprehensive range of services, Focus Partners Wealth supports clients at every stage of life, helping them manage their financial future. With over $180 billion in regulatory assets under management, Focus Partners Wealth uses research-backed investment strategies to create custom-built portfolios and delivers personalized wealth planning solutions to clients in all 50 states. Focus Partners Wealth is part of Focus Financial Partners, a leading financial services firm comprised of wealth management, family office, and business management services. To learn more about Focus Partners Wealth, visit&nbsp;<a href="https://www.focuspartners.com/">focuspartners.com</a> or follow the company on <a href="https://www.linkedin.com/company/focuspartnerswealth">LinkedIn</a>.</span></p> <p><span style="font-size: 12pt;">Focus is an equal opportunity employer and bases its employment decisions on the employee or candidate’s skillset, and without regard to an employee or candidate’s race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by local, state and/or federal law.&nbsp;</span></p> <p><span style="font-size: 12pt;">Focus complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact <a href="mailto:careers@focuspartners.com">careers@focuspartners.com</a>.</span></p> <p><span style="font-size: 8pt;"><strong>For Indiana Applicants: </strong>It is unlawful for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.</span></p> <p><span style="font-size: 8pt;"><strong>For Maryland Applicants: </strong>I UNDERSTAND THAT UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAP OR SIMILAR TEST.&nbsp; AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.&nbsp;</span></p> <p><span style="font-size: 8pt;"><strong>For California Applicants: </strong><span data-teams="true">Information on your California privacy rights can be found</span><strong><span data-teams="true"> <a id="menur4dt" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://focus-financial.files.svdcdn.com/production/documents/Privacy-Notice-Personnel-Supplement-for-CA-residents-Jan-1-2025-Final-Clean.pdf?dm=1740065249" target="_blank">here</a></span></strong></span></p> <p><span style="font-size: 8pt;"><strong>For Massachusetts Applicants:</strong> It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.&nbsp; An employer who violates this shall be subject to criminal penalties and civil liability.&nbsp;</span></p> <p><span style="font-size: 8pt;"><strong>For Montana Applicants: </strong>If hired, the employment relationship is governed by the Wrongful Discharge from Employment Act. Mont. Code Ann. Section 39-2-901.<strong> </strong></span></p> <p><span style="font-size: 8pt;"><strong>For Rhode Island Applicants:</strong> Focus is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island and is therefore covered by the state’s workers’ compensation law. If you willfully provide false information about your ability to perform the essential functions of the job, with or without reasonable accommodations, you may be barred from filing a claim under the provisions of the Workers’ Compensation Act of the State of Rhode Island if the false information is directly related to the personal injury that is the basis for the new claim for compensation.&nbsp; The Company complies fully with the Americans with Disabilities Act.</span></p></div>