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- Employment
- Permanent Full Time
About the role
Key Responsibilities
- Collaborate with Business Analysts and Transition PMs to understand business requirements and transition objectives.
- Map current and future state processes (To Be & As Is) using standard methodologies (e.g. swimlane diagrams, SIPOC).
- Document process flows, inputs, outputs, and dependencies in a clear and structured manner.
- Analyse current state processes to identify gaps, inefficiencies, and inconsistencies, highlighting findings to Business Analysts and stakeholders.
- Provide constructive input and challenge on current and future state processes based on analysis and prior experience.
- Identify redundancies and opportunities for process improvement and standardisation, particularly within Finance and IT processes.
- Support knowledge transfer by creating process documentation, workflows, and training materials.
- Ensure alignment of process documentation with organisational standards and compliance requirements.
- Support and, where appropriate, facilitate workshops and interviews with stakeholders to validate process maps and outputs.
- Provide analytical insights to support decision-making during transition activities.
Skills, Knowledge and Expertise
- 3–5+ years’ experience as a Process Analyst in transformation, shared services, or consulting.
- Proven expertise in:
- Activity analysis and functional deep dives
- Advanced Excel and strong PowerPoint skills
- Proficiency in process mapping and modelling tools (e.g. Microsoft Visio, Lucidchart etc)
- Strong MS Office skills for documentation, analysis, and reporting
- Understanding of data visualisation tools (e.g. Power BI, Tableau) to present process insights
- Experience analysing and supporting transformation across Group Functions, including Finance and IT
- Knowledge of integration points between business processes and IT systems
- Strong analytical and problem-solving skills to identify inefficiencies and propose improvements.
- Ability to interpret complex processes and translate them into clear, visual workflows.
- Experience in conducting root cause analysis and gap analysis.
- Skilled in stakeholder analysis and requirements validation.
- Ability to apply judgement to question and validate process assumptions, rather than solely documenting outputs.
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