Travel Guide - Dutch speaking

Key Job Responsibilities

• Deliver engaging, scripted, Up-Close Presentations in the World Stage, multiple times each voyage, in both English and Dutch
• Deliver unique port talks, scenic narrations, and other presentations tailored to each destination in both English and Dutch.
• Research and maintain up-to-date knowledge on ports of call, including historical, cultural, and logistical details.
• Host Q&A sessions and dedicated desk hours to assist guests with destination-related inquiries.
• Collaborate with the Cruise Director to plan and schedule presentations.
• Ensure accuracy and consistency in destination content, aligning with company standards.
• Work with the Production Stage Manager to rehearse and execute World Stage presentations.
• Oversee the creation and distribution of Port Essentials, Port Guides, and maps in coordination with onboard teams.
• Assist the Cruise Director with delivering safety briefings and other ship-wide updates in Dutch.
• Assist guests at the gangway, providing information and support as they embark on their shore experiences.
• Adapt to last-minute itinerary changes, ensuring all content remains relevant and informative.
• Maintain a professional, approachable presence and serve as a knowledgeable brand ambassador.

Experience

• Must be fluent in both English and Dutch.
• Bachelor’s degree in travel, hospitality, communications, education, or a related field, or equivalent professional experience in destination enrichment, tourism, or public speaking.
• Previous experience in travel, tourism, public speaking, or guest enrichment within the cruise or hospitality industry.
• Strong research and analytical skills to ensure accurate and engaging destination content.
• Exceptional public speaking and storytelling skills, with the ability to engage diverse audiences.
• Proficiency in Microsoft Office Suite (PowerPoint, Word, Excel, Outlook) and experience managing digital presentations.
• Ability to work independently while collaborating with multiple departments onboard.
• High level of organization and attention to detail, ensuring content aligns with company standards.
• Strong interpersonal skills, with the ability to interact confidently with guests, colleagues, and leadership.
• Flexibility to adapt to itinerary changes, schedule adjustments, and evolving guest needs.

• Two or more years of experience in the cruise, travel, or hospitality industry.
• Background in destination marketing, tourism education, or content creation.
• Experience delivering live presentations, lectures, or guided tours to diverse audiences.
• Familiarity with cruise itineraries, port logistics, and international travel regulations.
• Experience working in fast-paced, multi-disciplinary environments requiring high levels of adaptability and professionalism.
• Working knowledge of additional digital content or presentation tools beyond Microsoft Office.