Travel Manager

Responsibilities

• Build, implement, and continuously improve Impulse’s corporate travel policies and programs
• Coordinate with our third-party travel platform to book travel and resolve any issues 
• Communicate travel guidelines, updates, and policy changes clearly across the organization 
• Monitor adherence to company travel policies and provide guidance to ensure compliance 
• Review and reconcile travel receipts with submitted expenses to ensure accuracy and policy alignment 
• Partner with the Accounting team to improve and streamline travel and expense processes 
• Identify opportunities to optimize travel costs and improve overall efficiency 
• Provide training and one-on-one support to help employees effectively use the travel platform 
• Handle exceptions and unique scenarios by assessing situations, determining next steps, and escalating when appropriate 
• Reconcile expenses and cards on monthly basis for accounting purpose
• Partner with the Controller to assess vendors and contribute to selecting the most effective travel platform for the organization 
• Maintain a high level of accuracy and attention to detail across all work

Minimum Qualifications

• 3+ years of experience in owning corporate travel policies and programs
• Strong organizational and multitasking skills with excellent attention to detail
• Experience with expense and travel platforms (e.g., Ramp, Navan, or similar tools) 
• Excellent communication skills with the ability to support employees in time-sensitive situations
• Ability to work in a fast-paced environment while maintaining accuracy and professionalism
• Experience in a startup or growth‑oriented environment

Preferred Skills and Experience

• Identify areas for improvement in travel processes, policies, and procedures to enhance efficiency and employee experience 
• Assist in maintaining and updating company travel policies as needed 
• Analyze travel spending and usage trends to recommend cost-saving opportunities and process improvements 
• Support evaluation of current travel tools and platforms, and assist in identifying better solutions as needed 
• Drive continuous improvement initiatives within travel operations as the company grows