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Trust Assurance Analyst

DigiCert
Cape Town18h ago

About the role

<div class="content-intro"><p style="line-height: 1.4;"><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Who we are</strong></span></p> <p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at&nbsp;<a href="http://www.digicert.com/">www.digicert.com</a></span></p></div><p>&nbsp;</p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Job summary</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">We are seeking a Trust Assurance Analyst to join the Trust Office team at DigiCert. This role supports DigiCert’s compliance and assurance activities through the execution of audit coordination, control activities, and governance processes.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">The successful candidate will have a minimum of 1 year of experience in compliance, internal audit, or risk management, and will be comfortable working independently on assigned tasks while collaborating across teams.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">This role reports to the Head of Risk &amp; Compliance and is part of the Governance, Risk and Compliance (GRC) function.</span></p> <p>&nbsp;</p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>What you will do</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Audit Support &amp; Coordination</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Coordinate external and customer audit activities, including scheduling, evidence collection, and walkthroughs</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Design and maintain TrustPage this includes customer documents and ensuring access</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Prepare audit documentation and ensure completeness and accuracy of evidence</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Track audit findings and support timely remediation</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>&nbsp;</strong><strong>Control Execution</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Support the implementation and maintenance of controls aligned to compliance frameworks</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Perform control testing and document results</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Escalate control gaps or issues as appropriate</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>&nbsp;</strong><strong>Compliance Support</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Support compliance with frameworks such as SOC 2, WebTrust, ISO 27001, and applicable regulatory requirements</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Assist in maintaining compliance documentation and audit artifacts</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>&nbsp;</strong><strong>Governance &amp; Reporting</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Support governance activities by documenting meeting outputs, tracking actions, and contributing to reporting</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Assist in maintaining compliance dashboards and reports</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>&nbsp;</strong><strong>Stakeholder Engagement</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Work with internal teams (Security, IT, Legal, HR, Operations) to gather information and support compliance activities</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Communicate clearly with stakeholders to ensure audit and compliance requirements are met</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>&nbsp;</strong><strong>Continuous Improvement</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Identify opportunities to improve processes, documentation, and efficiency within compliance activities</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Stay informed on relevant regulatory and industry developments</span></li> </ul> <p>&nbsp;</p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>What you will have</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Bachelor’s degree in Law, Compliance, Information Security, Computer Science, or a related field</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">1+ year of experience in compliance, risk management, audit, or related roles</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience supporting audits and working with compliance frameworks (e.g., SOC 2, ISO 27001)</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Strong analytical, organizational, and documentation skills</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Excellent written and verbal communication skills</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Ability to manage multiple tasks and work independently</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Exposure to PKI, cybersecurity, or cloud environments is advantageous</span></li> </ul> <p>&nbsp;</p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Nice to have</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Progress toward or attainment of certifications such as CISA, CISM, CRISC, or CISSP</span></li> </ul> <p>&nbsp;</p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Benefits</strong></span></p> <ul> <li>Competitive compensation and comprehensive benefits package &nbsp;</li> <li>Generous paid time off, including holidays and additional leave options &nbsp;</li> <li>Family-friendly leave policies, including maternity, paternity, and other supportive leave programs &nbsp;</li> <li>Health and wellness support, including medical cover (where applicable), gym reimbursements, and mental well-being resources &nbsp;</li> <li>Pension, life insurance, and income protection benefits (location dependent) &nbsp;</li> <li>Employee Assistance Program with 24/7 confidential support for employees and their families &nbsp;</li> <li>Education assistance and professional development opportunities &nbsp;</li> <li>Access to LinkedIn Learning and continuous learning resources &nbsp;</li> <li>Employee referral bonus program and additional company perks and discounts &nbsp;</li> <li><span class="TextRun SCXW120136374 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW120136374 BCX0">Internal rewards and recognition platform (</span><span class="NormalTextRun SpellingErrorV2Themed SCXW120136374 BCX0">Motivosity</span><span class="NormalTextRun SCXW120136374 BCX0">) to celebrate and acknowledge project wins, milestone achievements, and the outstanding contributions of our colleagues</span></span><span class="EOP SCXW120136374 BCX0" data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li> <li>Business travel insurance and global employee support programs&nbsp;</li> </ul> <p>&nbsp;</p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">#LI-FP1</span></p> <p>&nbsp;</p> <p>&nbsp;</p> <p><span id="__symantecMPKIClientDetector" style="display: none;">__PRESENT</span></p> <p><span id="__symantecMPKIClientDetector" style="display: none;">__PRESENT</span></p> <p><span id="__symantecMPKIClientDetector" style="display: none;">__PRESENT</span></p> <p><span id="__symantecMPKIClientDetector" style="display: none;">__PRESENT</span></p> <p><span id="__symantecMPKIClientDetector" style="display: none;">__PRESENT</span></p>

Perks & benefits

  • Paid Time Off
  • Free Gym Membership

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