Trust Officer (Part-Time)

We’re Doctify

Doctify is the global platform built by doctors for doctors, on a mission to build the largest, most trusted global network of validated healthcare providers and experts. We connect patients with the right doctors, and doctors with respected peers, to ensure better care worldwide. Through verified patient reviews and professional skill endorsements, Doctify creates unmatched credibility for providers and empowers patients to choose care with confidence.

Founded in 2015 and backed by $30m+ in funding, Doctify operates across 7 countries. We are uniting the global healthcare community, one trusted connection at a time.

We do things differently here at Doctify, we are boldly leading a digital revolution in healthcare and are confident in our mission.

About The Role

Employment type: part-time, 2 to 3 days per week

Trust isn't a checkbox at Doctify - it's a core part of what we deliver. Patients rely on our platform to make critical healthcare decisions and clinicians stake their reputations on our reviews.

We have a strong compliance and governance foundation, and now we're scaling it - globally, across AI, in a complex and developing regulatory environment.

As we expand into new markets and deepen our investment in AI, we're hiring a Trust Officer to lead that next chapter: turning our strong foundations into an even stronger system that patients and Doctors can rightly rely on.

This is a senior, strategic role for someone who thrives at the intersection of compliance, data governance, and stakeholder trust — and who wants to shape how a fast-growing healthtech company earns and maintains confidence at scale.

• Trust governance: informing and helping with the frameworks, policies, and oversight structures that make our review and endorsement system credible and independently verifiable.

• Trust communications: partnering with the Marketing team on our public-facing trust content.

• Legal liaison: coordinating with external counsel, reviewing contracts , and escalation management.

• Data protection: overseeing and improving GDPR compliance and DPO responsibilities to patients and clients.

• Insurance & risk: auditing of current coverage and management of appropriate insurance for a scaling HealthTech platform.

• Trust Policies: reviewing content moderation standards, acceptable use policy, and dispute resolution frameworks.

• External validation: commissioning and managing third-party audits; building relationships with relevant regulatory and standards bodies.

• You may be a qualified or part qualified lawyer, likely trained in commercial, healthcare, regulatory, or tech law. Alternatively you may have worked in an environment of compliance, communication or trust.

• You will have worked at, or with platforms, consumer-facing businesses, or healthcare organisations, and understand the operational reality of working in healthcare and B2C and B2B.

• You will be genuinely interested in expanding and ensuring trust as a strategic and ethical opportunity.

• You will be comfortable operating at start-up pace with the ability to move fast, make pragmatic decisions, and build from scratch rather than inherit.

• You will have excellent communication with the ability to explain complex compliance, legal and governance concepts to non-legal leadership teams and to the public.

What We Offer

At Doctify, we shape careers with purpose. Our benefits are designed to fuel your growth, flexibility, and wellbeing.

• 28 days annual leave (25 + 3 between Christmas and New Year), earning up to 30 days leave with tenure

• 2 weeks of remote working annually (within 3-hour time zone of HQ)

• Hybrid working model

• Enhanced Parental Leave

• Medicash health cash plan

• Competitive, benchmarked compensation

• 3-month immersive onboarding experience

• Ongoing learning through expert-led sessions, leadership insights, and soft-skill development

• Clear internal mobility pathways to accelerate your career

• Daily team huddles to connect, share wins and spark ideas

• Regional Lunch Clubs & team socials powered by our Fun Police

• Quarterly Doctifier nominated Impact Awards

• Employee referral bonus: £700 (or local equivalent) per hire

🌍 Our Commitment to DEIB

Diversity, equity, inclusion and belonging aren’t just values. They’re at the core of what makes us Uniquely Doctify. These principles shape how we work, how we work, how we build our teams, how we design our policies, and how we bring our mission to life.

As a global team, we know that diverse perspectives drive innovation and lead to better outcomes for patients, providers and each other. We’re committed to creating a fair, inclusive environment where everyone is heard, respected and empowered to thrive.

We want to ensure that everyone has an equitable and comfortable experience throughout our hiring process. If you require any adjustments, we’re happy to discuss how we can support you. You can contact us at hiring@doctify.com.