Senior Trust & Safety Policy Manager

The Role

What You’ll Own

• Own the full lifecycle of Linktree’s content and behavior policies, including authoring, maintenance, and iteration
• Develop and maintain Community Standards, Trust Center content, and other external-facing policy documentation
• Define policy frameworks, enforcement philosophy, and escalation principles
• Ensure policies are clear, actionable, and aligned with regulatory and platform requirements

• Lead policy interpretation, including complex edge cases and high-risk or ambiguous scenarios
• Establish and maintain consistent enforcement philosophy, including penalty logic and escalation frameworks
• Partner with Trust & Safety Operations to translate policy into enforcement guidance and workflows
• Support internal decision-making on sensitive or high-impact policy cases

• Collaborate with Legal on regulatory and compliance requirements as they relate to content policies
• Partner with Trust Product and Engineering to ensure policies are accurately reflected in platform systems
• Work with Communications on external messaging related to policy updates and trust initiatives

Who We’re Looking For

• 6–8+ years of experience in Trust & Safety Policy, Content Policy, or a related field
• Deep expertise in platform policy development, enforcement models, and online safety frameworks
• Strong judgment and experience handling complex, sensitive, or high-risk policy decisions
• Exceptional writing skills, with the ability to create clear, precise, and defensible policy language
• Experience working cross-functionally with Legal, Operations, Product, and Communications
• Strong understanding of global regulatory trends and digital platform governance
• Ability to balance user safety, platform integrity, and business considerations

Our Story

Where and How We Work

How we’ll help you thrive

• An annual wellbeing allowance to use on things like (but not limited to) fitness memberships, development courses, childcare, travel, charitable donations, pet insurance, home office set-up - the choice is yours!
• 100% coverage (and 80% for your dependents) of your monthly premiums for medical, dental, vision, disability and life insurance for US-based employees.
• Employer contribution towards your retirement.
• Generous time off for vacation, holidays, parental leave, volunteer time, and other categories.
• Employee stock option program - we want each and every employee to share in the company’s success.