Underwriting Assistant

Responsibilities Include:

• Support renewals, new business, and policy documentation
• Prepare pre-renewal and underwriting quotes
• Process policy endorsements and manage cancellations
• Assist in maintaining broker relationships by ensuring timely and professional communication
• Maintain shared inbox and accurate records across systems and escalate queries as needed
• Support the preparation of quote documentation, proposals, and renewal presentations

About You:

• Completion of secondary education 
• 1-2+ years’ experience within an insurance, underwriting or broker context and an understanding of the Australian insurance market is highly regarded
• Experience working in a busy, high-volume administrative or operational role.
• Positive, professional, can-do attitude with a strong sense of accountability
• Excellent customer service skills, including written and verbal communication skills
• Excellent attention to detail and organisational skills with the ability to calmly navigate competing priorities
• Proficiency in Microsoft Office and comfortable with IT systems
• Strong sense of accountability, initiative, and ability to work both autonomously and in a team setting

Why you'll love working for CFC

• Our ‘Excellence Program’ encourages and rewards a culture of high-performing individuals and teams
• ‘You Do You Day’ – an annual additional leave today to do something that brings you joy
• Commitment-free social club, with monthly in-office catch ups and quarterly events to get to know your colleagues better
• Annual end of financial year and end of calendar year events, in addition to social club arrangements
• Optional annual charity volunteering day, facilitated by us
• 3 additional personal leave days per year – for whatever you need
• Flexible public holidays – to celebrate our diversity you can “Swap” 2 public holidays for a more culturally significant day to suit you