Unit Clerk (Southwest Hospital)

Key Responsibilities

• Provide administrative and clerical support including filing, scheduling, data collection, and transcribing orders
• Answer unit telephones and assist with communication across the care team
• Assemble and maintain patient charts from admission through discharge
• Prepare and post On-Duty schedules for medical staff
• Order and maintain unit supplies as needed
• Document and distribute committee meeting minutes promptly
• Provide backup coverage to other clerical positions as needed
• Support and maintain the Work Therapy program to help residents build job-readiness and engagement skills
• Participate in ongoing training, facility committees, and the Continuous Quality Improvement Program
• Assist with physical intervention techniques when required and participate in mandatory overtime

Requirements, Skills, Knowledge and Expertise

•  Computer experience required
•  Must possess cognitive, organizational, and emotional maturity to manage multiple priorities and stressors
•  Must be able to work independently and collaboratively
• Requires the ability to work effectively and safely with adults who may experience behavioral or emotional crises 

• Are highly organized and thrive in a fast-paced, team-centered environment
• Communicate clearly and professionally with staff, patients, and families
• Remain calm, focused, and supportive in challenging situations
• Enjoy helping others by ensuring the details behind quality care are handled efficiently
• Value being part of a team that promotes safety, structure, and healing for every patient