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Unit Coordinator (Pool/PRN)
Connections Health Solutions
Tucson2w ago
About the role
<div style="text-align: left;"><span style="font-family: verdana, geneva; font-size: 14pt;"><strong data-olk-copy-source="MessageBody">We’re not just behavioral health people—we’re crisis people.</strong></span></div>
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<div><span style="font-family: verdana, geneva; font-size: 12pt;">Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery. </span></div>
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<div><span style="font-family: verdana, geneva; font-size: 12pt;">Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support. </span></div>
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<div><span style="font-family: verdana, geneva; font-size: 12pt;">Our values shape our decisions, define our culture, and foster continuous learning and growth. </span></div>
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<div><span style="font-family: verdana, geneva; font-size: 12pt;">We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission. </span></div>
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<div><span style="font-family: verdana, geneva; font-size: 12pt;">We are on a mission to change the face of behavioral health. Help us save lives and make a difference. </span></div>
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<p><span style="font-family: verdana, geneva, sans-serif; font-size: 14pt;"><strong>Earn More with Shift Differentials</strong></span></p>
<p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Maximize your earnings with additional hourly pay:</span></p>
<ul>
<li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">+$2/hr -> Monday-Thursday Nights</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">+$3/hr -> Friday-Sunday Nights</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">+$2/hr -> Saturday-Sunday Days</span></li>
</ul>
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<p style="margin: 0px;"><span style="font-family: verdana, geneva; font-size: 14pt;"><strong>What You'll Do:</strong></span></p>
<p style="margin: 0px;"> </p>
<div><span style="font-size: 12pt; font-family: verdana, geneva;">The <strong>Unit Coordinator </strong>provides administrative and clerical support of clinical services. Oversees the individual registration process, insurance verification, answering phones, general office projects, tracking of unit census, and coordination with clinical staff to ensure efficient functioning of the unit. </span></div>
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<li><span style="font-size: 12pt; font-family: verdana, geneva;">Registers individuals for services, including verification of eligibility, enrollment with the RBHA, and/or confirmation of other third-party insurers. Collects appropriate authorizations and release of information documents. Schedules appointments (if applicable).</span></li>
<li><span style="font-size: 12pt; font-family: verdana, geneva;">Works collaboratively with the clinical team and communicates any concerns regarding an individual in crisis's presentation (psychiatric or medical) to the appropriate discipline.</span></li>
<li><span style="font-size: 12pt; font-family: verdana, geneva;">Greets and receives visitors. Maintains security by following procedures: monitoring logbook, issuing visitor badges.</span></li>
<li><span style="font-size: 12pt; font-family: verdana, geneva;">Oversees episode of care in Electronic Health Record (EHR) with accuracy and efficiency.</span></li>
<li><span style="font-size: 12pt; font-family: verdana, geneva;">Coordinates the discharge of patients with other inpatient facilities and within the electronic health record.</span></li>
<li><span style="font-size: 12pt; font-family: verdana, geneva;">Obtains clinical records/documents as requested. Communicates information to physicians, nurses, and clinical team members. Coordinates with other providers to assist with the discharge and/or transfers.</span></li>
<li><span style="font-size: 12pt; font-family: verdana, geneva;">Assists with Title 36 process. Liaison to all departments and is the key communication link between multiple disciplines associated with individual care and the smooth functioning of the unit.</span></li>
<li><span style="font-size: 12pt; font-family: verdana, geneva;">Coordinates the ordering of patient meals, equipment, and maintains unit supplies necessary for daily activities.</span></li>
<li><span style="font-size: 12pt; font-family: verdana, geneva;">Promotes a welcoming environment with excellent customer service. Serves as a resource to families, visitors, and vendors.</span></li>
<li><span style="font-size: 12pt; font-family: verdana, geneva;">Answer incoming calls, provide information, transfer calls and/or take messages as necessary.</span></li>
<li><span style="font-size: 12pt; font-family: verdana, geneva;">Performs all other duties as assigned. </span></li>
</ul>
<div><span style="font-size: 14pt; font-family: verdana, geneva;"><strong>What You'll Bring:</strong></span></div>
<ul>
<li><span style="font-size: 12pt; font-family: verdana, geneva;">High School Diploma or equivalent </span></li>
<li><span style="font-size: 12pt; font-family: verdana, geneva;">1 year of exceptional service customer service-oriented work experience</span></li>
<li><span style="font-size: 12pt; font-family: verdana, geneva;">3 years of clerical experience</span></li>
<li><span style="font-size: 12pt; font-family: verdana, geneva;">Current Notary or have the ability to become a notary within the first 90 days. </span></li>
<li><span style="font-size: 12pt; font-family: verdana, geneva;">Must be able to perform Safe Clinch patient restraint techniques</span></li>
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<div><span style="font-size: 12pt; font-family: verdana, geneva;"><strong>The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment</strong></span></div>
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<div><span style="font-size: 12pt; font-family: verdana, geneva;"><strong>State of Arizona Level 1 Fingerprint Clearance Card</strong></span></div>
</li>
</ul>
<div><span style="font-size: 14pt; font-family: verdana, geneva;"><strong>It would be great if you had:</strong></span></div>
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<li><span style="font-size: 12pt; font-family: verdana, geneva;"> Previous behavioral health experience</span></li>
</ul>
<div><span style="font-size: 14pt; font-family: verdana, geneva;"><strong>What We Offer:</strong></span></div>
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<div><span style="font-size: 12pt; font-family: verdana, geneva;">Full-time only:</span></div>
<ul>
<li><span style="font-size: 12pt; font-family: verdana, geneva;">Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity</span></li>
<li><span style="font-size: 12pt; font-family: verdana, geneva;">CHS pays for Basic Life, AD&D, Short and Long-Term Disability</span></li>
<li><span style="font-size: 12pt; font-family: verdana, geneva;">Voluntary Life insurance option for employees and their families</span></li>
<li><span style="font-size: 12pt; font-family: verdana, geneva;">Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)</span></li>
<li><span style="font-size: 12pt; font-family: verdana, geneva;">Flexible Spending Accounts (health care and dependent care)</span></li>
<li><span style="font-size: 12pt; font-family: verdana, geneva;">401k company match after 6 months (50% of deferrals up to 6% of compensation)</span></li>
<li><span style="font-size: 12pt; font-family: verdana, geneva;">Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays</span></li>
</ul>
<div><span style="font-size: 12pt; font-family: verdana, geneva;">All employees (Pool, Part-time and Full-time):</span></div>
<ul>
<li><span style="font-size: 12pt; font-family: verdana, geneva;">Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support</span></li>
<li><span style="font-size: 12pt; font-family: verdana, geneva;">After 90 days, you are auto enrolled in the 401k Plan </span></li>
</ul>
<p><strong><span style="font-size: 12pt; font-family: verdana, geneva;">Connections Health Solutions is proud to be a Second Chance Employer.</span></strong></p><div class="content-conclusion"><p></p>
<h2><strong>EEO Statement</strong></h2>
<p>Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.</p>
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Perks & benefits
- 401k
- Medical Insurance
- Paid Time Off
- Pension Matching
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