Upcoming Contact Centre Roles in Melbourne's South Eastern Suburbs

<h2><strong>Benefits of Weploy:</strong></h2> <ul> <li>EOI for upcoming opportunities across Mulgrave, Scoresby, Clayton and South Eastern Suburbs of Melbourne (Mon-Fri)</li> <li>Above award hourly rates of $34.48 an hour + super&nbsp;</li> <li>Opportunities for experienced call centre specialists (ideally 1 years call centre experience within the last 2 years)</li> <li>Opportunity to work with some of Australia's leading brands!<br>&nbsp;</li> </ul> <h2><strong>Your Next Role:</strong></h2> <ul> <li>Call centre opportunities ranging from 4-6 months, 6 months + and often extensions or permanency thereafter&nbsp;</li> <li>Mon-Fri hours (consistent full time hours of 37.5 each week)</li> <li>Onsite roles</li> <li>Handling a large volume of inbound queries through calling, emails and chats for reputable clients across the Financial Services, Waste Management Services, Healthcare Industry and more! On average, taking up to 50-60 calls per day.</li> <li>As with all contact centre roles, there are key metrics to achieve which include average handling time, quality assurance, roster adherence and post-call customer surveys.</li> <li>Detailed training programmes in place ranging from 4-6 weeks to get you set up in your role!</li> <li>Supportive and bubbly team environment</li> </ul> <h2><strong>What you Need: </strong></h2> <ul> <li>Full time availability across Mon- Fri (if you are on a visa, you must be able to work consistent full time hours each week)</li> <li>Minimum of 6 months to 1 years recent experience (within last two years) in a call centre or high volume phone based role (Financial Services industry is a bonus)</li> <li>Confidence working with numbers and maths</li> <li>Can do attitude and resilience</li> <li>Exceptional communication skills both verbally and written</li> <li>Happy to work onsite in the office&nbsp;</li> <li>Professional references from previous employers</li> </ul> <h2><strong>What Next?</strong></h2> <p>Apply now and kick start your Weploy journey with one of our dedicated Talent team members 🚀</p>