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About the role
<div class="WISF WIRF WKSF">
<div class="WLSF wd-aa048c2a-0a3e-4757-a14f-4bf611b586e9">GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.</div>
<div class="WLSF wd-aa048c2a-0a3e-4757-a14f-4bf611b586e9">At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round.</div>
<div class="WLSF wd-aa048c2a-0a3e-4757-a14f-4bf611b586e9"> </div>
<div class="WLSF wd-aa048c2a-0a3e-4757-a14f-4bf611b586e9">Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!</div>
<div class="WLSF wd-aa048c2a-0a3e-4757-a14f-4bf611b586e9"> </div>
<div class="WLSF wd-aa048c2a-0a3e-4757-a14f-4bf611b586e9">Learn more about GovTech at tech.gov.sg.</div>
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<p><strong><span data-contrast="none">[What you will be working on]</span></strong></p>
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<p data-pm-slice="1 1 []">The Government Digital Products (GDP) Team aims to spearhead the digital transformation of government. Our team aims to design and develop software applications that help government agencies to better serve the needs of the people of Singapore. </p>
<p>At the Engagement and Case Management Programme, our products are the primary touchpoints through which residents interact with the Singapore Government. We design and develop a suite of software applications including FileSG, Signify, PersonaliseSG, CrowdTask SG, and BookingSG. </p>
<p>We are hiring a Senior UX Designer / UX Designer to join our team to help us redefine document management and digital signing. This is an individual contributor role, reporting to a UX Manager. You will lead end-to-end design work — from research and discovery through to prototyping and UI — for a suite of applications that support public officers and citizens.</p>
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<p data-pm-slice="1 3 []"><strong>What You’ll Do</strong></p>
<p><strong>Within your first month... </strong></p>
<p>You have co-created and understood the overall product strategy, did a stock take on the UX status of the project, and contributed design screens for concurrent active sprints. </p>
<p><strong>By the end of 3 months...</strong></p>
<p>You should have run an inception, gathered requirements, co-create with stakeholders and scrum team, tested, prototyped, and shipped at least one new feature to the product</p>
<p>backlog.</p>
<p><strong>After 6 months...</strong></p>
<p>You will have led research efforts to identify at least one opportunity for the product to grow or proposed enhancements for the existing tracks, in collaboration with designers, engineers, and product managers. </p>
<p><strong>Beyond that...</strong></p>
<p>You will continue to solve problems such as: </p>
<p>How can we... </p>
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<p>create a seamless experience for public officers and citizen across e-services</p>
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<p>help citizen complete the service with ease</p>
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<p>resolve the agency pain point and improve ops efficiency</p>
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<p>use data to improve government services</p>
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<p>design for reusability across products</p>
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<p> </p>
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<p><strong><span data-contrast="none">[What we are looking for]</span></strong></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Bachelor's or master's degree in industrial design, human-computer interaction (HCI), graphic design, design research or a related field (or equivalent experience)</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":240,"335559739":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">At least 8 years of experience in UX/UI design, internships, or freelance work. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":240,"335559739":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="none">Good with design tools such as Figma, Sketch, Adobe CC, or similar</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":240,"335559739":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="none">Strategic thinker and a proven ability to drive strategic initiatives in your work</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":240,"335559739":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="none">Proven ability to work collaboratively with cross functional teams. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":240,"335559739":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="none">Proven ability to work collaboratively with senior stakeholders and leadership</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":240,"335559739":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="none">Good understanding of user research methods and the ability to analyse data to inform design decisions. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":240,"335559739":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"><span data-contrast="none">Familiarity with usability testing and gathering feedback to improve design quality</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":240,"335559739":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="9" data-aria-level="1"><span data-contrast="none">Good communication and storytelling skills, with the ability to present findings clearly and persuasively</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":240,"335559739":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-contrast="none">Strong analytical thinking with attention to detail and ability to handle ambiguity</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":240,"335559739":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="11" data-aria-level="1"><span data-contrast="none">Strong empathy for users and a desire to advocate for their needs</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":240,"335559739":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="12" data-aria-level="1"><span data-contrast="none">Desire to learn, adapt and grow in the UX design field</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":240,"335559739":240}"> </span></li>
</ul>
<p><strong><span data-contrast="none">What We Offer: </span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":0}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Collaborative and creative work environment</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":240,"335559739":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">Competitive salary and benefits package, including opportunities for professional growth and development</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":240,"335559739":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="none">Work environment that is fully supportive of self-improvement and personal/professional development</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":240,"335559739":240}"> </span></li>
</ul>
<p> </p>
<p><span data-contrast="none">GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe it is key to innovation. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":0}"> </span></p>
<p><span data-contrast="none">Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":0}"> </span></p>
<p><span data-contrast="none">We champion flexible work arrangements (subject to your job role) and trust you to manage your time to deliver your best.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":0}"> </span></p>
<p><span data-contrast="none">Learn more about life inside GovTech at go.gov.sg/GovTechCareers.</span> </p>
<p> </p>
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