Senior UX Designer, MUIS (CCYC)

<p><span data-contrast="none">GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT &amp; SS), GovTech develops the Singapore Government’s capabilities in Data Science &amp; Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.&nbsp;</span>&nbsp;<br>&nbsp;<br><span data-contrast="none">At&nbsp;GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round.</span>&nbsp;</p> <p><span data-contrast="none">Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today! </span>&nbsp;<br>&nbsp;<br><span data-contrast="none">Learn more about&nbsp;GovTech&nbsp;at tech.gov.sg.</span><span data-ccp-props="{&quot;335551550&quot;:1,&quot;335551620&quot;:1}">&nbsp;</span></p> <p><strong>Who are we</strong><strong><br></strong>GovTech’s Culture, Community and Youth Cluster (CCYC) partners with the Ministry of Culture, Community and Youth (MCCY) and its statutory boards — including the National Arts Council, People’s Association, Sport Singapore, and MUIS — to deliver digital products that strengthen community life across Singapore. Our products serve millions of<br>Singaporeans across community engagement, cultural participation, youth development, and sports and active lifestyle.</p> <p>This role sits within CCYC and will be working on MUIS products, specifically Muslim.SG.</p> <p>MUIS (Majlis Ugama Islam Singapura) is the Islamic Religious Council of Singapore, the statutory body that looks after the interests of Singapore’s Muslim community. Muslim.SG is its Muslim lifestyle platform — available as a website and on iOS and Android — that aims to&nbsp;inspire and empower Singaporeans through Islamic religious content.</p> <p>&nbsp;</p> <p data-pm-slice="1 1 []"><strong>Who We Are Looking For</strong><br>We are looking for a Senior UX Designer to own the end-to-end design of Muslim.SG — across the web portal and both mobile platforms — from discovery through to launch and continuous improvement.</p> <p>This is a full product design role. You will conduct research, shape product direction, design the interface, and stay close to whether your work is actually landing with users. You will be the design voice your squad relies on, and the person accountable for the experience quality<br>of a platform that serves Singapore’s Muslim community every day.</p> <p>You bring strong craft, clear product thinking, and the ability to navigate the particular design considerations of Muslim.SG — a platform where content is religiously and culturally significant, users span a wide range of digital literacy, and the relationship between the product and its community requires care and sensitivity.</p> <p><strong>[What you will be working on]</strong></p> <p data-pm-slice="1 1 []"><strong>Own the Full Design Arc</strong><br>Lead design from 0 to 1 to 100 across the Muslim.SG web and mobile products. This means shaping initial concepts, designing and shipping the first version of features, and continuously improving the experience based on data, user feedback, and evolving community needs. You stay accountable to the outcome — you do not hand off and move on.</p> <p><strong>Design Across Web and Mobile</strong><br>Muslim.SG lives across three surfaces: a web portal and native apps on iOS and Android. You will maintain design coherence and quality across all three, understanding where the experiences should diverge — in navigation patterns, interaction models, and platform conventions — and where they must converge, in content hierarchy, information presentation, and community tone.</p> <p><strong>Conduct Continuous, Embedded Research</strong><br>Run user interviews, usability tests, and contextual checks as a regular part of your workflow— not as a separate phase. Muslim.SG’s user base is genuinely diverse: different levels of digital confidence, different levels of religious literacy, different languages. You stay close to that reality and let it shape your design decisions rather than designing from assumptions.</p> <p><strong>Drive Product Thinking Through Design</strong><br>Bring a product mindset to every design decision. Think about retention, activation, and adoption alongside usability. Use design as a lever for impact: improving onboarding, reducing friction in high-drop-off moments, and creating experiences that make the platform feel valuable enough to return to — especially for users who are developing their own digital habits.</p> <p><strong>Maintain and Evolve the Design System</strong><br>Take ownership of the Muslim.SG design system across web and mobile. Keep components consistent, well-documented, and scalable as the platform grows. You balance system rigour with the pragmatism needed to move at product pace.</p> <p><strong>Manage Stakeholders and Communicate Design Decisions</strong><br>Work directly with MUIS stakeholders — community officers, religious officers, operations teams — as well as internal product and engineering partners. Present your work clearly. Advocate for the user. Navigate competing priorities without losing design integrity. When you disagree, you say so with evidence, not volume.</p> <p><strong>Contribute to Design Culture</strong><br>As a senior IC, you help set the quality bar. You give constructive feedback, share what you know, and contribute to shared design practices within CCYC. The standard of work you produce, and how you work, shapes what the team collectively considers good.</p> <p><span data-contrast="none"><strong>[Who we are looking for]</strong><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335557856&quot;:16777215,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></span></p> <ul data-pm-slice="3 3 []"> <li> <p><strong>Experience:&nbsp;</strong>5+ years of product design experience, with a portfolio demonstrating end-to-end ownership of a shipped, live product — from early concept through to post-launch iterations.</p> </li> <li> <p><strong>Cross-platform Design</strong>: Experience designing for both web and mobile (iOS and/or Android), with a clear understanding of how platform conventions affect design decisions.</p> </li> <li> <p><strong>Product Thinking: </strong>A clear product mindset: you think about metrics, growth and adoption, and can articulate how your design decisions connect to product outcomes.</p> </li> <li> <p><strong>UX Research &amp; Design: </strong>Strong UX fundamentals — user research, journey mapping, information architecture and usability — applied pragmatically within a fast-moving product team.</p> </li> <li> <p><strong>UI &amp; Interaction Design:</strong> High-craft visual and interaction design skills, including a strong eye for typography, layout, visual hierarchy and microinteractions.</p> </li> <li> <p><strong>Design Systems:</strong> Hands-on experience owning or contributing significantly to a component-based design system.</p> </li> <li> <p><strong>Communication</strong>: Excellent communication and stakeholder management skills — you can present design rationale confidently, handle pushback constructively, and build trust with non-designers.</p> </li> <li> <p><strong>Autonomy:</strong> Self-directed and comfortable with ambiguity — you can manage your own workload, set priorities and deliver independently without close supervision.<br>&nbsp;</p> </li> </ul> <p><strong>Bonus Points For:</strong></p> <ul> <li> <p>Experience designing for diverse or non-digital-native user bases, particularly in community or lifestyle contexts.</p> </li> <li> <p>Familiarity with accessibility standards (WCAG) and inclusive design for a wide range of digital confidence levels.</p> </li> <li> <p>Experience working in or alongside Singapore public sector agencies or community organisations.</p> </li> <li> <p>Experience with content-heavy platforms: information hierarchy, reading experience, multi-language or bilingual content design</p> </li> </ul> <p><strong>Why Join Us:</strong>&nbsp;</p> <ul> <li> <p>Design work that directly serves Singapore’s Muslim community — products that are part of people’s daily faith and community life, not just utility tools.</p> </li> <li> <p>Meaningful complexity: designing for a wide range of users, across multiple surfaces, within a context where content has genuine cultural and religious weight.</p> </li> <li> <p>A product team with real design ownership and genuine autonomy.</p> </li> <li> <p>Professional development, cross-government collaboration, and a chance to contribute to Singapore’s digital public infrastructure.</p> </li> </ul> <p>&nbsp;</p> <p><span data-contrast="none">GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe it is key to innovation. </span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335557856&quot;:16777215,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></p> <p><span data-contrast="none">Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of&nbsp;perks.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335557856&quot;:16777215,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></p> <p><span data-contrast="none">We champion flexible work arrangements (subject to your job role) and trust you to manage your time to deliver your best.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335557856&quot;:16777215,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></p> <p><span data-contrast="none">Learn more about life inside&nbsp;GovTech&nbsp;at go.gov.sg/GovTechCareers.</span></p> <p><span data-contrast="none">Stay connected with us on social media at go.gov.sg/ConnectWithGovTech</span><span data-ccp-props="{&quot;335551550&quot;:1,&quot;335551620&quot;:1}">&nbsp;</span></p>