Lead UX/Product Designer

<p>Lead UX Designer - Financial Services</p> <p>📍 Colombia</p> <p>We are:</p> <p><strong>Wizeline</strong>&nbsp;is a global AI-native technology solutions provider that develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact.</p> <p>With the right people and the right ideas, there’s no limit to what we can achieve.</p> <p>Are you a fit?</p> <p>Sounds awesome, right? Now, let’s make sure you’re a good fit for the role.</p> <p>We are looking for an&nbsp;<strong>Experience Designer (XD)</strong>&nbsp;to join our team and help craft&nbsp;<strong>end-to-end, omni-channel experiences</strong>&nbsp;for B2B2C financial services products. In this role, you will collaborate with cross-functional teams to design user-centered journeys that drive engagement, trust, and measurable business outcomes.</p> <p>You’ll bring a strong mix of&nbsp;<strong>design craft, systems thinking, and business acumen</strong>, along with the ability to navigate complex stakeholder environments and translate insights into impactful experiences.</p> <p>Key Responsibilities</p> <ul> <li>Lead the design of&nbsp;<strong>end-to-end digital experiences</strong>&nbsp;across multiple platforms, aligning user needs with business goals.</li> <li>Apply&nbsp;<strong>human-centered design methodologies</strong>&nbsp;to frame problems, co-create solutions, and deliver value across touchpoints.</li> <li>Create UX deliverables such as&nbsp;<strong>site maps, user flows, journey maps, wireframes, and interactive prototypes</strong>.</li> <li>Translate&nbsp;<strong>user insights, research, and behavioral data</strong>&nbsp;into actionable design strategies aligned with KPIs.</li> <li>Conduct&nbsp;<strong>competitive analysis, stakeholder interviews, and research activities</strong>&nbsp;to inform design decisions.</li> <li>Collaborate with cross-functional teams including&nbsp;<strong>product, engineering, content, legal, and compliance</strong>.</li> <li>Ensure designs meet&nbsp;<strong>accessibility standards (ADA)</strong>&nbsp;and regulatory requirements.</li> <li>Use tools like&nbsp;<strong>Figma and Adobe Creative Suite</strong>&nbsp;to design, prototype, and iterate efficiently.</li> <li>Facilitate&nbsp;<strong>design workshops, critiques, and collaborative sessions</strong>&nbsp;to drive alignment and innovation.</li> <li>Contribute to the evolution of&nbsp;<strong>design systems, best practices, and AI-enabled UX approaches</strong>.</li> <li>Mentor and guide other designers, fostering a culture of&nbsp;<strong>continuous improvement and high-quality design</strong>.</li> </ul> <p>Must-have Skills</p> <ul> <li><strong>7+ years of experience</strong>&nbsp;designing user-centered digital products and experiences.</li> <li><strong>Advanced English level (C1+)</strong>, with excellent communication skills:</li> <li>Comfortable presenting in English</li> <li>Able to handle complex conversations and stakeholder interactions</li> <li>Strong ability to clearly articulate design decisions and rationale</li> <li><strong>Strong portfolio (mandatory)</strong>&nbsp;demonstrating:</li> <li>End-to-end UX design work</li> <li>Business impact and customer growth</li> <li>Structured thinking and problem-solving approach</li> </ul> <p>Core Capabilities</p> <ul> <li>Strong expertise in&nbsp;<strong>UX design, interaction design, and systems thinking</strong>.</li> <li>Proven ability to balance&nbsp;<strong>creativity with business strategy and product thinking</strong>.</li> <li>Advanced skills in&nbsp;<strong>wireframing, prototyping, and storytelling</strong>.</li> <li>Experience working in&nbsp;<strong>financial services or regulated environments</strong>.</li> <li>Ability to collaborate across&nbsp;<strong>cross-functional and distributed teams</strong>.</li> </ul> <p>Leadership &amp; Communication</p> <ul> <li>Strong&nbsp;<strong>leadership and facilitation skills</strong>.</li> <li>Ability to&nbsp;<strong>energize teams and drive alignment</strong>.</li> <li>Experience leading&nbsp;<strong>creative workshops and design sessions</strong>.</li> <li>Strong&nbsp;<strong>stakeholder management</strong>, including influencing without authority.</li> <li>Ability to connect design work to both&nbsp;<strong>strategic and tactical outcomes</strong>.</li> <li>Experience mentoring and coaching other designers.</li> </ul> <p>&nbsp;</p> <p>Nice-to-have</p> <ul> <li><strong>AI Tooling Proficiency:</strong>&nbsp;Leverage one or more AI tools to optimize and augment day-to-day work, including drafting, analysis, research, or process automation. Provide recommendations on effective AI use and identify opportunities to streamline workflows.</li> <li>Experience contributing to or building&nbsp;<strong>design systems</strong>.</li> <li>Familiarity with&nbsp;<strong>accessibility and inclusive design best practices</strong>.</li> <li>Background in&nbsp;<strong>research, content strategy, or service design</strong>.</li> <li>Experience working in&nbsp;<strong>B2B2C or financial advisory platforms</strong>.</li> </ul> <p>&nbsp;</p> <p>What we offer:</p> <ul> <li>A&nbsp;<strong>High-Impact Environment</strong></li> <li>Commitment to&nbsp;<strong>Professional Development</strong></li> <li><strong>Flexible and Collaborative Culture</strong></li> <li><strong>Hybrid Work Model</strong></li> <li><strong>Global Opportunities</strong></li> <li>A&nbsp;<strong>Vibrant Community</strong></li> <li><strong>Total Rewards</strong></li> </ul> <p>*Specific benefits are determined by the employment type and location.</p> <p>Find out more about our culture&nbsp;<u><a href="https://www.instagram.com/wizelineglobal/" target="_blank">here</a></u>.</p>