Valet Attendant

Key Responsibilities:

• Welcome guests warmly and professionally upon arrival and departure.

• Assist guests with vehicle drop-off and collection services.

• Safely park and retrieve guest vehicles in a timely manner.

• Open vehicle and hotel entrance doors for guests as required.

• Assist guests with luggage and provide directions or information about hotel facilities when needed.

• Conduct basic vehicle inspections upon receipt and document any existing damage.

• Maintain accurate records of vehicle locations and valet tickets.

• Ensure all guest vehicles are handled with care and in accordance with hotel procedures.

• Manage traffic flow at the hotel entrance and designated parking areas.

• Respond promptly and courteously to guest requests and inquiries.

• Report any incidents, accidents, or security concerns immediately to management.

• Maintain cleanliness and organization of the valet area and parking facilities.

• Adhere to all hotel policies, safety regulations, and service standards.

Qualifications & Requirements:

• High school certificate or equivalent qualification.

• Previous experience in valet parking, customer service, hospitality, or a related field is preferred.

• Valid driver's license with a clean driving record.

• Ability to drive both manual and automatic transmission vehicles.

• Excellent communication and interpersonal skills.

• Professional appearance and positive attitude.

• Ability to work in a fast-paced environment while maintaining attention to detail.

• Strong customer service and problem-solving skills.

• Ability to work flexible shifts, including weekends, public holidays, and evenings.

• Basic English communication skills; additional languages are an advantage.