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About the role
<div class="content-intro"><p><span style="text-decoration: underline;"><strong><span data-contrast="none">About Lucid</span></strong></span></p>
<p><strong><span data-contrast="none">At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.</span><span data-ccp-props="{"201341983":0,"335559738":210,"335559739":210,"335559740":300}"> </span></strong></p>
<p><strong><span data-contrast="none">We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.</span></strong></p></div><p><span data-contrast="none">Lucid is seeking a proactive and technically strong Software Support Engineer to support internal development fleets and customer vehicles in a fast-paced engineering environment. This role partners closely with software, hardware, validation, and manufacturing teams to diagnose, troubleshoot, and resolve complex system issues across development and production environments.</span><span data-ccp-props="{"201341983":0,"335559740":300}"> </span></p>
<p><strong><span data-contrast="none">You Will:</span></strong><span data-ccp-props="{"201341983":0,"335559740":300}"> </span></p>
<ul>
<li><span data-contrast="none">Provide hands-on technical support for internal development units, fleet vehicles, and customer vehicles</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
<li><span data-contrast="none">Operate within a production line and engineering environment to support system readiness and issue resolution</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
<li><span data-contrast="none">Partner closely with software, hardware, validation, manufacturing, and quality teams to troubleshoot and resolve complex system-level issues</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
<li><span data-contrast="none">Perform detailed root cause analysis across software, hardware, and system interactions using logs, system data, and diagnostic outputs</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
<li><span data-contrast="none">Analyze system behavior, identify failure patterns, and isolate issues in complex, multi-component environments</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
<li><span data-contrast="none">Support system integration, validation, and release activities across development and production phases</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
<li><span data-contrast="none">Create, document, and manage issue reports, tracking progress through resolution and ensuring proper closure</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
<li><span data-contrast="none">Collaborate with suppliers and cross-functional engineering partners to drive timely issue resolution</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
<li><span data-contrast="none">Participate in an on-call rotation approximately one weekend per month</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
<li><span data-contrast="none">Contribute to technical reviews, team discussions, and continuous improvement initiatives</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
</ul>
<p><strong><span data-contrast="none">You Bring:</span></strong><span data-ccp-props="{"201341983":0,"335559740":300}"> </span></p>
<ul>
<li><span data-contrast="none">Bachelor's degree in software engineering, Computer Engineering, Electrical Engineering, Information Systems, and at least 5 years of professional experience</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
<li><span data-contrast="none">Strong experience performing root cause analysis and troubleshooting in complex technical systems (software, hardware, or integrated environments)</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
<li><span data-contrast="none">Experience working in environments where issues must be diagnosed across multiple interacting systems or components</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
<li><span data-contrast="none">Ability to analyze logs, telemetry, or system data to identify issues and drive resolution</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
<li><span data-contrast="none">Experience supporting system validation, testing, or production environments</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
<li><span data-contrast="none">Solid understanding of system behavior, failure modes, and debugging methodologies</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
<li><span data-contrast="none">Familiarity with software development lifecycle concepts, system integration, and release processes</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
<li><span data-contrast="none">Strong communication and collaboration skills, with the ability to work cross-functionally</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
<li><span data-contrast="none">Customer-focused mindset with the ability to operate effectively in a fast-paced environment</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
<li><span data-contrast="none">Ability to work independently with strong ownership, accountability, and initiative</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
<li><span data-contrast="none">Collaborative team player with a willingness to learn new technologies and adapt quickly</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
</ul>
<p><strong><span data-contrast="none">Preferred Qualifications:</span></strong><span data-ccp-props="{"201341983":0,"335559740":300}"> </span></p>
<ul>
<li><span data-contrast="none">Experience with automotive or EV systems</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
<li><span data-contrast="none">Familiarity with in-vehicle communication protocols and diagnostics (e.g., CAN, UDS, or similar)</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
<li><span data-contrast="none">Experience working in Linux-based environments or using command-line tools for debugging and analysis</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
<li><span data-contrast="none">Exposure to vehicle diagnostics, embedded systems, or hardware/software integration environments</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
<li><span data-contrast="none">Experience supporting product launches, production environments, or high-urgency operational issues</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":300}"> </span></li>
</ul><div class="content-conclusion"><div>
<p data-ccp-border-top="0px none " data-ccp-padding-top="0px" data-ccp-border-bottom="1px solid #000000" data-ccp-padding-bottom="1.3333333333333333px"><span data-contrast="auto"><span class="TextRun Underlined MacChromeBold SCXW258898025 BCX0" lang="EN-US" data-contrast="auto"><strong><span class="NormalTextRun CommentStart SCXW258898025 BCX0">Compensation</span></strong><span class="NormalTextRun SCXW258898025 BCX0"><strong> & Benefits:</strong> </span></span>Lucid offers a comprehensive and competitive </span><a href="https://mylucidbenefits.com/"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">benefits package</span></span></a><span data-contrast="auto"> including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a 401(k) retirement plan. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.</span><span data-ccp-props="{"335559738":240,"335559739":240,"335572079":6,"335572080":1,"335572081":0,"469789806":"single"}"> </span></p>
<p data-ccp-border-top="0px none " data-ccp-padding-top="0px" data-ccp-border-bottom="1px solid #000000" data-ccp-padding-bottom="1.3333333333333333px"><span data-ccp-props="{"335559738":240,"335559739":240,"335572079":6,"335572080":1,"335572081":0,"469789806":"single"}"> </span></p>
<p data-ccp-border-top="0px none " data-ccp-padding-top="0px" data-ccp-border-bottom="1px solid #000000" data-ccp-padding-bottom="1.3333333333333333px"><strong><span data-contrast="auto">Equal Opportunity: </span></strong><span data-contrast="auto">At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.</span><span data-ccp-props="{"335559738":240,"335559739":240,"335572079":6,"335572080":1,"335572081":0,"469789806":"single"}"> </span></p>
<p data-ccp-border-top="0px none " data-ccp-padding-top="0px" data-ccp-border-bottom="1px solid #000000" data-ccp-padding-bottom="1.3333333333333333px"> </p>
<p><strong><span data-contrast="auto">Accessibility: </span></strong><span data-contrast="auto">Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at <a href="mailto:TA-Operations@lucidmotors.com">TA-Operations@lucidmotors.com</a>.</span><span data-ccp-props="{}"> </span></p>
<p> </p>
<p><strong><span data-contrast="auto">Candidate Data Privacy: </span></strong><span data-contrast="auto">By submitting your application, you understand and agree that your personal data will be processed in accordance with our </span><a href="https://lucidmotors.com/media/document/candidate-privacy-notice.pdf"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">Candidate Privacy Notice</span></span></a><span data-contrast="auto">.</span><span data-ccp-props="{}"> </span></p>
<p> </p>
<p><strong><span data-contrast="auto">To all recruitment agencies:</span></strong><strong> </strong><span data-contrast="auto">Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.</span><span data-ccp-props="{}"> </span></p>
<p><span data-ccp-props="{}"> </span></p>
</div></div>
Perks & benefits
- 401k
- Vision Insurance
- Paid Time Off
- Equity Compensation
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