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Verbatim Analyst
Purespectrum
HyderabadOn-site1mo ago
- Employment
- Internship
About the role
- Review verbatim (open-ended text) responses for quality and compliance.
- Identify and flag issues such as language inconsistencies, typos, irrelevant answers, gibberish, and nonsensical content.
- Use predefined categories to flag and code the reasons for removing low-quality responses.
- Flag any potentially sensitive or inappropriate content for escalation to senior team members.
- Work closely with project managers and data analysts to understand and maintain quality standards.
- Provide feedback on recurring patterns in responses that might affect data quality.
- Assist in maintaining the performance metrics of all surveys.
- Effectively manage your time to help deliver high-quality results.
- Collaborate with the Team Lead to help prepare process-related documentation and training materials.
- Graduate or Postgraduate from any reputed University. While we consider all disciplines, a background in English, Linguistics, Market Research, or Communications are preferred.
- 0-1 year of professional experience; fresh graduates are strongly encouraged to apply.
- Excellent command of the English language, including grammar and spelling.
- Strong attention to detail with a proactive approach to problem-solving.
- Proficient in Windows, Ms Office (Word, Excel, PowerPoint, Outlook etc.), any text editor is a must.
- Familiarity with survey tools like Qualtrics, Confirmit, or Decipher is a plus, but not required.
- Good communication and interpersonal skills to collaborate effectively with team members.
- An analytical mindset with the ability to analyze survey data.
- A willingness to stay updated on industry trends.
- Willingness to work flexible hours, including night shifts, as part of a global team.
- We offer a competitive stipend during the Internship program.
- Team events and celebrations.
- Employees enjoy casual dress and fun within a professional team environment.
- We believe in supporting our team both personally and professionally empowering you to thrive inside and outside of work.
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