Veterinary Assistant & Receptionist

<div> <p><strong>Rice Creek Animal Hospital&nbsp;</strong><strong>is hiring </strong><strong>full-time </strong><strong>Veterinary Assistant/Receptionist</strong>&nbsp;to provide skilled care to our patients and exceptional service to our clients. Our ideal candidate has experience in animal care, client communication, and veterinary procedures, with a passion for improving the lives of pets and their owners.</p> <p><strong>What to Expect&nbsp;</strong></p> <p>As you join our mission to provide "pawsitively" exceptional care with a dose of humor and heart. Expect to be supported in your work and home life with:</p> <ul> <li><strong>All the benefits you deserve</strong>—medical, dental, vision, retirement for full-time employees</li> <li><strong>Paid time off.</strong> Take the time you need to recharge.</li> <li><strong>Employee pet discount</strong> because we know your pets are family, too.</li> <li><strong>401(k) with a generous company match</strong> to help you invest in your future while you care for pets today.</li> <li><strong>Employee referral bonus. Earn $1,000</strong> when you refer a new team member to one of our 180+ partner hospitals across the country.</li> </ul> <p><strong>Salary: </strong>$17.00 - $19.00 per hour, determined by the candidate's skills, experience, and qualifications.</p> <p><strong>Schedul</strong><strong>e: </strong>This is a full-time position, four days per week, 7:45 AM – 6:00 PM, with a 30-minute unpaid lunch. No weekend hours!</p> <p><strong>Assistant Responsibilities:&nbsp;</strong></p> <ul> <li>Assist veterinarians and vet techs during examinations, treatments, and surgeries.</li> <li>Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured.</li> <li>Support clinical flow:&nbsp;Escort clients to exam rooms, assist in relaying key information between clients and clinical staff.</li> <li>Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care.</li> <li>Handle and restrain animals safely and compassionately</li> <li>Prepare examination rooms and surgical areas by cleaning and sterilizing equipment and surfaces</li> <li>Perform basic laboratory tests, such as collecting blood, urine, and stool samples</li> <li>Administer medications and vaccinations under the supervision of a veterinarian</li> <li>Clean and maintain the clinic, including stocking supplies and ensuring a safe and sanitary environment</li> </ul> <p><strong>Receptionist Responsibilities:&nbsp;</strong></p> <ul> <li>Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.</li> <li>Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.</li> <li>Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.</li> <li>Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.</li> <li>Assist in maintaining cleanliness and organization to ensure a positive client experience.</li> </ul> <p><strong>Qualifications:</strong></p> <ul> <li>Previous experience working with animals in a veterinary setting is required.</li> <li>Technical know-how in areas such as disinfection, administering medication, and using diagnostic equipment.</li> <li>Physical ability to handle animals safely and compassionately.</li> </ul> <p><strong>About&nbsp;</strong><strong>Rice Creek Animal Hospital</strong></p> <p>Rice Creek Animal Hospital, established in 2011, is a full-service veterinary facility offering top-notch medical, surgical, and dental care. Equipped with advanced tools like digital radiography, in-house labs, ultrasound, and more, they focus on delivering excellent service and care. The hospital promotes responsible pet ownership and preventative health care while valuing a strong work/life balance for employees. Staff enjoy a four-day workweek with 10-hour shifts, no weekends, and a supportive, team-oriented culture where everyone is respected and appreciated.</p> </div> <p><span style="color: rgb(255, 255, 255);">#VETASST</span></p>