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- Employment
- Full-time
About the role
What your day will look like
- Provide daily operational support within the hospital, helping coordinate workflows across departments
- Serve as a visible leadership presence on the hospital floor
- Support technicians, assistants, and client service teams with workflow management and patient flow
- Help address operational challenges in real time to ensure efficient hospital operations
- Assist with maintaining high standards of patient care and client experience
- Help mentor and support technicians, assistants, and client service representatives
- Promote a collaborative and respectful team culture
- Support onboarding and training of new team members
- Assist with scheduling coordination and staffing support
- Help reinforce hospital policies, procedures, and expectations
- Partner with the Hospital Administrator to implement operational improvements
- Help support departmental communication across clinical and administrative teams
- Assist with tracking hospital metrics and operational performance
- Support hospital initiatives related to efficiency, workflow optimization, and team engagement
Qualifications & Competencies
- 2–5 years of leadership experience in a veterinary hospital or healthcare environment
- Previous experience in emergency or specialty veterinary medicine strongly preferred
- Demonstrated ability to support teams in a fast-paced, high-acuity hospital setting
- Veterinary Technology degree, Business Management degree, or equivalent professional experience
- RVT / LVT / CVT
- CVPM certification
- Previous team leadership or supervisory experience
- Experience in ER or specialty veterinary hospitals
Why Join Dogwood Veterinary Specialty & Emergency?
- $70-90k based on experience
- Relocation Assistance for highly qualified applicants
- Performance-based leadership bonus opportunities
- Medical, dental, and vision insurance
- 401(k) with employer match
- Paid Time Off
- Employee pet care discounts
- Access to BetterHelp mental well-being platform
- Generous Continuing Education (CE) allowance
- 2 CE-specific PTO days
- Paid state licensure fees and renewals
- Growth and mentorship opportunities within Dogwood and Innovetive Petcare
- Support for technicians pursuing advanced specialty growth pathways
- Graduated from an AVMA-accredited Veterinary Technology Program
- Successfully passed the VTNE within the past 3 years
Perks & benefits
- 401k
- Vision Insurance
- Paid Time Off
- Pension Matching
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