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- Employment
- Full-time
About the role
Schedule
- Thursday, Friday, and Saturdays are required
- Rotating schedule with availability for evenings, weekends, and holiday support as needed
Some of the responsibilities you will own in this role:
- Greet clients and patients with professionalism and compassion
- Answer phones, schedule appointments, and manage client communication
- Process payments and maintain accurate medical records
- Support veterinarians and technicians with administrative tasks
- Maintain a clean, organized, and welcoming front desk environment
- Provide exceptional customer service in a busy veterinary setting
Qualifications:
- Previous veterinary, healthcare, or customer service experience is preferred
- Strong communication and organizational skills
- Ability to remain calm and compassionate in emotionally charged situations
- Comfortable with technology and multitasking in a fast-paced environment
- A team-first attitude and commitment to helping pets and people
- Flexibility and reliability for rotating shifts, including weekends and holidays
Full-Time Team Member Benefits Include:
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off (PTO) and paid holidays
- Employee Assistance Program (EAP) for mental health support
- Continuing education (CE) opportunities and career development
- Discounted pet care
- A fun, inclusive, and supportive workplace culture
Perks & benefits
- 401k
- Vision Insurance
- Paid Time Off
- Pension Matching
- Mental Wellness Budget
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