Veterinary Receptionist

<p><strong>The Pet Wellness Group is hiring a full-time Veterinary Receptionist</strong> to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.</p> <p><strong>What to Expect</strong></p> <p>As you join our mission to provide the very best care combined with the latest and most up-to-date facilities and equipment, expect to be supported in your work and home life with:</p> <ul> <li><strong>All the benefits you deserve—</strong>medical, dental, vision, retirement for full-time employees</li> <li><strong>Paid time off. </strong>Take the time you need to recharge.</li> <li><strong>Employee pet discount </strong>because we know your pets are family, too.</li> <li><strong>401(k) with a generous company match </strong>to help you invest in your future while you care for pets today.</li> </ul> <p><strong><span data-contrast="none">Salary: </span></strong><span data-contrast="none">$15 per hour<br></span></p> <p><strong><span data-contrast="none">Schedule: </span></strong>30-34 hours per week, more available if wanted. 4 day work week with a rotational every other Saturday</p> <p><strong>Key Responsibilities:&nbsp;</strong></p> <ul> <li>Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.</li> <li>Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.</li> <li>Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.</li> <li>Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.</li> <li>Assist in maintaining cleanliness and organization to ensure a positive client experience.</li> </ul> <p><strong>Qualifications:</strong></p> <ul> <li>Previous experience as a veterinary receptionist is preferred.</li> <li>Strong organizational and multitasking skills</li> <li>Ability to maintain a calm, professional, and positive demeanor</li> </ul> <p><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1080,&quot;335559740&quot;:240}">&nbsp;</span><strong><span data-contrast="none">About The Pet Wellness Group</span></strong></p> <p data-start="144" data-end="485">At Pet Wellness Group, we’re more than just a veterinary hospital—we’re a team of dedicated professionals passionate about providing exceptional care for pets and peace of mind for their people. Our hospital combines progressive veterinary medicine with personalized service in a warm, welcoming environment. We are a full-service pet hospital that offers comprehensive medical services for pets in the Florence, Hebron, Burlington and Union areas.</p> <p data-start="487" data-end="812">From wellness exams and dentistry to surgery and urgent care, we offer a full range of services tailored to meet each pet’s unique needs. Our state-of-the-art facility is designed with both pets and pet parents in mind, and our experienced team is committed to making every visit as comfortable and stress-free as possible.</p> <p><span style="color: rgb(255, 255, 255);">#CSR</span></p>