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About the role
<p><strong></strong></p>
<p><strong>Receptionist</strong></p>
<p>WestVets Maxtown Veterinary Clinic is hiring a full-time or part-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.</p>
<p><strong>What to Expect</strong></p>
<p>As you join our team, expect to be supported in your work and home life with:</p>
<ul>
<li>A comprehensive benefits package, including medical, dental, and vision insurance</li>
<li>Paid time off and a 401(k) plan for full-time employees</li>
<li>Professional development opportunities</li>
</ul>
<p><strong>Salary: </strong>$15.00 - $17.00</p>
<p><strong>Schedule: </strong>Mon-Tues 8:00am-6:00pm<br>Wed-Fri 8:00am-5:00pm<br>Saturday 8:00am-3:00pm</p>
<p><strong>Key Responsibilities: </strong></p>
<ul>
<li>Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.</li>
<li>Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.</li>
<li>Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.</li>
<li>Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.</li>
<li>Assist in maintaining cleanliness and organization to ensure a positive client experience.</li>
</ul>
<p><strong>Qualifications:</strong></p>
<ul>
<li>Previous experience as a veterinary receptionist or medical office assistant preferred</li>
<li>Strong organizational and multitasking skills</li>
<li>Ability to maintain a calm, professional, and positive demeanor</li>
</ul>
<p><strong></strong></p>
<p><strong>About WestVets Maxtown Veterinary Clinic </strong></p>
<p></p>
<p>WestVets Maxtown Veterinary Clinic was built on a simple belief: that exceptional veterinary medicine and a genuinely personal experience aren't mutually exclusive. You shouldn't have to choose between a clinic that knows your pet by name and one that has the clinical depth to handle whatever walks through the door.</p>
<p>WestVets Maxtown Veterinary Clinic began as a modestly established practice that grew gradually through early investments in clinical capabilities and essential veterinary services. In its formative years, the clinic focused on building a reliable medical foundation, expanding its diagnostic tools, surgical capacity, and treatment options as demand and experience grew. Over time, it progressed from a small operation into a fully equipped veterinary practice through the steady refinement of its medical services and infrastructure</p>
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<p><span style="color: rgb(255, 255, 255);">#CSR</span></p>
Perks & benefits
- 401k
- Vision Insurance
- Paid Time Off
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