Vice President, Commercial Strategy // CRM Enablement & Adoption

The Vice President, CRM Enablement & Adoption is the strategic owner of the firm’s core Commercial Enablement (CE) platform, serving as the system of record for business development, client relationship management and pipeline intelligence. Reporting to the local Head of CE, this role is responsible for ensuring DealCloud is scalable, governed, integrated and continuously optimized to support the firm’s growth strategy.

This Vice President treats DealCloud as an enterprise product with a defined roadmap, governance standards and evolving business priorities. Responsibilities include platform configuration, workflow optimization, data integrity, integrations, vendor management and enhancement requests intake and prioritization. The Vice President, CRM Enablement & Adoption partners closely with Commercial Strategy, Marketing, Practice Leadership, Data Analytics and IT to deliver scalable solutions that improve user adoption, operational efficiency and commercial insights. This role also supports select commercial operations activities, including reporting enablement, process documentation, dashboard development and user training. Success is measured by platform reliability, data quality, roadmap execution, user adoption and the degree to which the firm trusts DealCloud as a critical tool for driving growth and strategic decision-making.