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- Employment
- Full-time
- Seniority
- Lead
About the role
How You Will Help:
- Develop, deploy, and continuously improve a scalable, standardized Quality Management System aligned with ISO 9001 requirements and business objectives.
- Ensure consistent interpretation and application of QMS requirements across all manufacturing sites and supporting functions.
- Own global quality policies, procedures, standards, and governance models.
- Lead management review processes and ensure actionable outcomes tied to business performance.
- Ensure the QMS effectively supports new product introduction, product line expansion, and integration of external manufacturing partners.
- Provide functional leadership and accountability for plant Quality leaders across all manufacturing locations.
- Ensure compliance with ISO 9001, customer requirements, and internal standards at each site.
- Drive disciplined use of core quality tools (e.g., corrective action, root cause analysis, SPC, PFMEA, PPAP, risk management, control plans).
- Establish and track key quality KPIs including internal and external PPM, FPY, COPQ, audit findings, and customer complaints.
- Lead enterprise response to significant quality events, customer escalations, and containment actions.
- Partner with Engineering and R&D to ensure quality is embedded in product design, validation, and launch readiness.
- Establish and execute a robust Supplier Quality Management framework across a global and increasingly outsourced/partnered supply base.
- Ensure supplier compliance to quality, regulatory, and contractual requirements through audits, scorecards, and development plans.
- Partner with Supply Chain to drive supplier qualification, risk management, and continuous improvement initiatives.
- Lead supplier corrective action processes and escalation management when quality performance is at risk.
- Support sourcing decisions with supplier quality assessments and due diligence.
- Lead quality integration and oversight for third-party manufacturing partners, including qualification, performance management, and ongoing governance.
- Serve as the executive owner for external and internal audits, including ISO 9001 certification bodies, key customers, and regulatory agencies as applicable.
- Ensure timely closure and effectiveness of corrective actions resulting from audits and assessments.
- Proactively identify quality and compliance risks across manufacturing and the supply chain and implement mitigation strategies.
- Champion a culture of quality, accountability, and continuous improvement across the organization.
- Partner with Operations, Engineering, and R&D to integrate quality into process design, new product introduction, and change management.
- Drive standardization and best practice sharing across sites to improve performance and reduce variability.
- Develop and mentor quality leaders and build a strong succession pipeline within the Quality organization.
- Act as a trusted advisor to executive leadership on quality risks, opportunities, and strategic initiatives.
- Collaborate cross-functionally to balance quality, cost, delivery, and growth objectives.
- Clearly communicate quality performance, trends, and risks at an executive level.
What You Will Bring:
- Bachelor’s degree in engineering, Quality, Manufacturing, or a related technical discipline (advanced degree preferred).
- 15+ years of progressive quality leadership experience in a manufacturing environment, including multi-site responsibility.
- Demonstrated experience leading enterprise-level ISO 9001 Quality Management Systems.
- Strong background in supplier quality management and global supply chain oversight.
- Proven ability to lead audits, corrective actions, and enterprise quality transformations.
- Demonstrated experience building and scaling quality systems to support new product introduction and/or external manufacturing partnerships.
- Experience working with global suppliers and cross-cultural teams preferred.
Compensation:
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