Sr. Vice President Of Supply Chain

About Veho

• Organizational Excellence: Built high-performing operations leadership team with clear processes, eliminated operational chaos, and established scalable systems that enable the team to execute with excellence as the business grows
• Product Partnership: Established operations as a strategic thought partner to Product and Engineering, with operational insights directly shaping product roadmap priorities and go-to-market decisions
• Network Efficiency: Reduced cost per package by 20%+, ops-clock adherence, sortation efficiency, and capacity utilization improvements while maintaining service levels.
• Scale & Growth: Successfully scaled operations to handle 100% volume increase across existing markets and support national expansion with consistent quality
• Operational Performance: Maintained 99.9%+ attainment of committed on time delivery rate and 4.9/5 client satisfaction, while significantly increasing throughput and operational capacity
• Incident Reduction: Decreased operational incidents and customer escalations by 30%+ through proactive monitoring and operational rigor.
• Package Loss Elimination. Implemented chain-of-custody adherence and security best practices and eliminated all package loss through our network.
• Culture of Accountability and Continuous Improvement. Built a culture of continuous improvements when yesterday’s results are never good enough, and where all Veho supply chain employees are motivated (and held accountable to) constantly push the bar.
• New Product Innovation. Created the operational environment where Veho’s product team can regularly experiment with new delivery models (same-day; returns; DSP) without creating operational friction at the warehouse level.

• Strategic Planning & Performance Management
  • Lead operational forecasting, sales/marketing and operations alignment, and performance management across the organization.
• Network Optimization & Design
  • Own network strategy, facility footprint optimization, and capacity planning across sortation centers.
• Transportation & Linehaul Operations
  • Manage middle-mile transportation between facilities and optimize linehaul routes and carrier partnerships.
• Ground Operations (Sortation Centers)
  • Drive performance across sortation facilities including throughput, accuracy, and labor productivity.
• Program Management & Cross-Functional Delivery
  • Drive major operational initiatives through PMO, ensuring alignment with Product and Engineering roadmaps.

• 12+ years of progressive operations leadership experience with at least 3-5+ years in senior executive roles 
• Led operations at scale for companies processing hundreds of millions of units/transactions per year in logistics, e-commerce, or related industries with a complex physical supply chain.
• Successfully scaled operations through hyper-growth phase (1.5-3x growth over 2-3 years) in venture-backed or high-growth environment
• Led cross-functional initiatives involving Operations, Product, and Engineering teams; comfortable in product-led organizations
• Has operated in both scaling/building mode AND efficiency/optimization mode; comfortable with ambiguity but brings structure
• Preferred to have direct experience with marketplace, gig economy, or crowdsourced workforce models
• Location & Travel
  • New York-based candidates: This is an in-office role.
  • Candidates outside of New York: This role requires 75% travel.