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VIP Account Manager
growetalents
Anywhere1mo ago
About the role
<h5>Our client, a fast-scaling international marketing company, is a major player in the iGaming industry, with a dedicated focus on expanding operations across Asia. From deep market research and business strategy to performance-driven digital campaigns and bold creatives, the team manages the entire marketing lifecycle to help clients stay ahead in one of the world’s most competitive industries.</h5>
<h5>Perfect for those who aim to:</h5>
<ul>
<li>
<p>Build and maintain strong relationships with high-value clients, ensuring exceptional customer experience and long-term loyalty;</p>
</li>
<li>
<p>Conduct personalized promo calls to inform clients about exclusive offers, upcoming events, and tailored promotions;</p>
</li>
<li>
<p>Proactively engage with VIP clients, addressing their needs, preferences, and concerns to enhance satisfaction and retention;</p>
</li>
<li>
<p>Identify opportunities to introduce new products, services, or promotions that align with the client’s interests;</p>
</li>
<li>
<p>Work closely with marketing, customer support, and product teams to ensure VIP clients receive a seamless and premium experience;</p>
</li>
<li>
<p>Track client interactions, feedback, and engagement levels, providing insights for continuous improvement.</p>
</li>
</ul>
<h5>Experience you’ll need to bring:</h5>
<ul>
<li>
<p>Proven experience in VIP account management, sales, or customer relations (preferably in gaming, fintech, hospitality, or similar industries);</p>
</li>
<li>
<p>Strong communication and persuasive skills with the ability to build trust and rapport with clients;</p>
</li>
<li>
<p>Experience in gambling is strong plus;</p>
</li>
<li>
<p>Experience with CRM tools and data-driven decision-making is a plus;</p>
</li>
<li>Upper-Intermediate level of English.</li>
</ul>
<h5>It's a perfect match if you have those personal features:</h5>
<ul>
<li>
<p>Thoroughness, attention to detail;</p>
</li>
<li>
<p>Strong communication skills;</p>
</li>
<li>Ability to work in a fast-paced, target-driven environment;</li>
<li>
<p>Self-organization and proactiveness.</p>
</li>
</ul>
<h5>Our clients offer competitive benefits to support your professional and personal growth, including:</h5>
<ul>
<li>
<p>Health & Wellness Focus;</p>
</li>
<li>
<p>Global Medical Coverage;</p>
</li>
<li>
<p>Growth Opportunities;</p>
</li>
<li>
<p>Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);</p>
</li>
<li>
<p>Performance-Driven Rewards;</p>
</li>
<li>
<p>Dynamic Work Environment.</p>
</li>
</ul>
<p>Apply, and let your growth journey begin.</p>
Perks & benefits
- Medical Insurance
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