Volunteer Programs Coordinator

IslandWood Overview

Our mission at IslandWood is to provide exceptional learning experiences and to inspire lifelong environmental and community stewardship. All our work sits at the intersection of environment, education, and justice. IslandWood is a team-oriented, collaborative organization that nurtures a respectful, professional workplace. We’re building a staff to reflect the diversity of the people we serve around the region. We embrace change and support a culture of learning, gratitude, and accountability. 

 

We encourage diverse applicants because we believe having a staff that authentically reflects the communities we serve is critical to our ability to be culturally responsive.

Position Overview: 

 The Volunteer Programs Coordinator provides essential support to IslandWood’s Volunteer Program. This involves recruiting, processing, and interviewing volunteer and docent candidates, advertising volunteer and docent opportunities through our volunteer management database, communicating details of job and project needs with a large community of volunteers as well as staff across all IslandWood teams, and contributing to the creation of interpretive tools and resources. 

Job Title:                Volunteer Programs Coordinator 

Job Type:               Full-time - 32, Hourly/Non-exempt

Work Schedule:    Monday to Friday 

Job Location:             Bainbridge Island Campus 

Pay Range:                   $23.00 to $25.00 

Benefit Package:

Full-time Employee benefit package includes:

• 100% IslandWood paid Medical, or a low employee contribution option offered
• 100% IslandWood paid Dental and Vision option
• HSA with IslandWood contribution (based on qualifying medical plan)
• Life/AD&D, Short and Long-term Disability Insurance paid by IslandWood
• Voluntary Employee Benefits: Life/Hospital/Critical Care Insurance, and Pet Insurance.
• Employee Assistance program, Flexible spending accounts and 401k with employer match (after 6 months of employment)
• Variety of Employee Discounts
• Employee Discount for IW Summer Camps

Paid Time off annual benefit:  

IslandWood offers 3 weeks paid vacation, floating holidays, 10 annual paid holidays (paid if applicable during contract period) and 80 hours of paid annual sick leave. Prorated based on date of hire and length of service.

 

Responsibilities: 

 

• Recruit new docents and volunteers, track applications and submit background checks, schedule interviews and screen candidates.  

• Plan, market and execute a nine-week docent training courses and four quarterly volunteer training courses on an annual basis. 

• Maintain the volunteer management software used for hosting volunteer and docent contact information, recording hours worked, and fulfilling requests for support. 

• Help identify and support organizational needs through docent and volunteers, through requests such as leading tours for events (weddings, corporate retreats, donor events, and community programs), administrative tasks and general office support.  

• Act as key relationship manager for 75+ docents and volunteers through regular conversation and communication.  

• Facilitate the fulfillment of external requests that come to organization for unique tours and educational programs. 

• Host corporate work sessions on campus, working in tandem with facilities team. 

• Maintain internal and external volunteer and docent resources on IslandWood website. 

• Lead the organizational appreciation of volunteers and docents.  

• Evaluate docent and volunteer performance.  

• Support a positive environment with docent and volunteers with effective two-way communication and trust. 

• Partner with Community Education Manager on various docent and community education programs. 

• Provide additional administrative support to the Philanthropy Team as assigned by Director of Philanthropy. 

• Foster an environment of learning and skill-building by maintaining systems and platforms for mentoring and collaboration. 

• Demonstrate IslandWood’s mission and core values so volunteers understand the importance and impact of their work on others and ensure a unified voice. 

• Act as a contributing member of the Philanthropy Team by taking part in team meetings, supporting colleagues, and offering flexible assistance in other areas as needed. 

• Contribute to the creation, development, and evaluation of interpretive tools and resources that relay the mission, programming of IslandWood and natural and cultural history of the Puget Sound region. 

• Demonstrate IslandWood's core values that enable teams and individuals to succeed with shared respect and purpose; be welcoming, engaged, curious, accountable and adventurous. 

Qualifications:  

• Minimum three years of administrative support 

• Professional customer service and clear communication skills 

• Ability to take initiative and prioritize tasks; problem-prevention and problem-solving skills 

• Willing and available to work evening and weekend shifts as needed 

• Commitment to support IslandWood’s work towards social justice, equity, diversity and inclusion in the workplace 

• Must be able to comply with and maintain a drug-free work environment 

• Must pass child safety screening procedure post-offer 

IslandWood is an Equal Opportunity Employer and welcomes applications from qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.