VP, Branch Business Manager, Consumer Banking Group

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Oversee the day-to-day operations and performance of the branch, ensuring efficient and effective service delivery to customers
• Develop and implement strategies to drive business growth, increase customer acquisition, and enhance customer satisfaction
• Manage and lead a team of branch personnel, including tellers, customer service representatives, and other staff, ensuring they are trained, motivated, and performing at their best
• Collaborate with the regional and central teams to identify and capitalize on market opportunities, and implement initiatives to improve the branch's performance
• Ensure compliance with all relevant policies, procedures, and regulatory requirements
• Actively participate in community engagement activities to build brand awareness and strengthen the bank's presence in the local market

Requirements

• Demonstrated track record of successfully managing a branch or retail banking operation, with a focus on driving business growth and customer satisfaction
• Strong interpersonal and communication skills, with the ability to effectively lead and motivate a team
• Analytical and problem-solving skills, with the ability to make data-driven decisions
• Familiarity with relevant banking regulations and compliance requirements
• Commitment to providing exceptional customer service and a deep understanding of the local market and customer needs

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Location:

Yongfu Branch

Job:

Relationship Management

Schedule:

Regular

Employee Status:

Full time