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T
VP, Global Delivery
Thunder
United StatesRemote2w ago
- Employment
- Full-time
- Seniority
- Lead
About the role
- Lead and scale Thunder’s global delivery organization, including PMO, Resource Management, and Regional Delivery Leads
- Establish operational accountability across delivery teams for execution quality, forecast accuracy, margin performance, and customer outcomes
- Drive organizational consistency, operational maturity, and delivery excellence across all delivery functions
- Ensure delivery operations scale effectively across multiple practices, technologies, industries, and regions
- Own company-wide staffing strategy and resource allocation across all delivery portfolios
- Maximize global resource utilization by optimizing staffing across regional, vertical, and practice silos
- Partner with Practice Leadership and Architecture leadership to align staffing capabilities with delivery demand and strategic growth areas
- Establish capacity planning processes to proactively manage hiring, bench health, contractor utilization, and delivery demand forecasting
- Drive balanced utilization performance while protecting delivery quality and employee sustainability
- Own operational delivery performance across all active customer engagements
- Drive project teams to achieve delivery margin targets, forecast accuracy expectations, and delivery quality standards
- Establish operational governance for project health reviews, delivery escalations, staffing risks, and financial performance management
- Partner with Finance and executive leadership to improve predictability in revenue recognition, staffing efficiency, and project economics
- Ensure delivery teams proactively manage scope, staffing, risks, dependencies, and change control throughout project execution
- Serve as the executive escalation leader for at-risk projects, operational delivery issues, and resource conflicts
- Lead recovery planning and operational intervention efforts to restore project health and protect customer relationships
- Drive accountability and corrective action plans for projects experiencing margin erosion, delivery delays, forecast variance, or execution risks
- Partner with Account Delivery and executive leadership on strategic customer escalations and executive communications
- Ensure all delivery teams consistently follow Thunder’s unified Strike Methodology, governance standards, and operational controls
- Drive adoption of delivery governance frameworks, delivery lifecycle standards, and operational best practices
- Establish accountability mechanisms for methodology compliance, project health reporting, staffing governance, and operational execution
- Partner with Architecture and Practice Leadership to continuously improve delivery processes, tooling, and operational standards
- Partner closely with Sales, Account Delivery, Architecture, Practices, and Finance to ensure alignment between sold solutions and delivery execution
- Support executive leadership on organizational design, operational scaling strategies, and delivery transformation initiatives
- Drive alignment between business growth objectives and operational delivery capacity
- Reinforce clear accountability boundaries between sales, customer management, architecture, and delivery operations
- 12+ years of overall experience in enterprise consulting, systems integration, professional services, or delivery leadership
- 5+ years of leadership experience within the Salesforce consulting ecosystem
- Proven experience leading large scale global delivery organizations within a consulting or systems integration environment
- Strong background managing PMOs, resource management organizations, delivery operations, or multi-region delivery teams
- Experience managing complex enterprise portfolios with accountability for utilization, margin performance, forecasting, and delivery governance
- Demonstrated success leading operational turnaround, delivery recovery, and escalation management efforts
- Strong operational leadership and organizational management capability, with experience operating with multiple executive stakeholders
- Deep understanding of professional services economics, utilization management, and delivery margin performance
- Strong executive communication and escalation management skills, with the ability to lead through influence across Delivery, Sales, Architecture, Practices, and Finance
- Strong decision making, prioritization, and accountability management capability
- Excellent organizational, staffing, and operational governance skills
- Strong understanding of delivery methodologies, project governance, and systems integration delivery models
- Ability to build scalable operational processes while maintaining execution discipline
- A Culture of Builders – We’re a remote-first, global team of curious, collaborative problem-solvers. You’ll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you’re excited to build, innovate, and grow, you’ll fit right in.
- Forge Your Own Path – At Thunder, you’re not just filling a role—you’re shaping it. Whether it’s jumping into presales, refining our methodology, or building something entirely new, the opportunity to innovate is yours to take.
- Comprehensive Benefits with Sequoia – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.
- Ownership & Impact – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. Come make your mark!
- Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.
- Work from anywhere (well, almost 😉) - Enjoy the freedom of remote work, flexible PTO (with a 2-week minimum!), and generous leave policies - because the best work happens where you’re happiest.
- People-First Flexibility – We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.
Perks & benefits
- Unlimited Vacation
- Paid Time Off
- Equity Compensation
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