VTC Infrastructure Engineer (Cisco & VQ Systems)

<p>&nbsp;</p> <p><strong>What Impact You'll Have</strong></p> <div class="elementToProof">We are seeking a highly secure, technically precise<span class="Apple-converted-space">&nbsp;</span>Onsite Senior VTC &amp; AV Systems Engineer&nbsp;to join our team at our secure facility in Saint Louis, Mo.&nbsp; In this 100% onsite role, you will design, manage, and secure our mission-critical, high-availability<span class="Apple-converted-space">&nbsp;</span>Cisco Collaboration&nbsp;and<span class="Apple-converted-space">&nbsp;</span>Deployed Video Teleconferencing (DVTC)&nbsp;systems.</div> <div class="elementToProof">You will serve as the subject matter expert for<span class="Apple-converted-space">&nbsp;</span>Cisco TMS/CMM,<span class="Apple-converted-space">&nbsp;</span>VQ Conference Manager, and an integrated hardware ecosystem featuring<span class="Apple-converted-space">&nbsp;</span>Extron, AMX, Planar, ClearOne, and BrightSign&nbsp;technologies. Additionally, you will utilize<span class="Apple-converted-space">&nbsp;</span>ManageEngine ServiceDesk Plus&nbsp;to manage ITIL incident tracking, room scheduling requests, and hardware asset lifecycles. Your expertise will ensure flawless, secure video operations and rapid technical resolution for executive-level, classified briefings.</div> <p><strong>What You'll be Owning</strong></p> <ul> <li> <div class="ms-outlook-mobile-reference-message skipProofing">Unified Infrastructure Management: Oversee the provisioning, scheduling, and infrastructure administration of secure video endpoints using<span class="Apple-converted-space">&nbsp;</span>Cisco TMS,<span class="Apple-converted-space">&nbsp;</span>CMM, and<span class="Apple-converted-space">&nbsp;</span>VQ Conference Manager (VQ DMA).</div> </li> <li> <div class="ms-outlook-mobile-reference-message skipProofing">VQ Automation &amp; Migration: Utilize VQ Conference Manager to streamline device automation, maintain directory services, and support the ongoing operational transition from legacy TMS infrastructure.</div> </li> <li> <div class="ms-outlook-mobile-reference-message skipProofing">Classified Session Management: Coordinate, schedule, and live-monitor multipoint, high-classification conferences, utilizing VQ tools and Cisco meeting bridges to ensure strict security compliance, policy controls, and optimal call quality.</div> </li> <li> <div class="ms-outlook-mobile-reference-message skipProofing">Onsite Live Support: Provide high-touch, face-to-face technical support for executive-level briefings, secure command centers, and tactical operations rooms.&nbsp;</div> </li> <li> <div class="elementToProof">Hardware &amp; Encryption Integration: Physically rack, stack, wire, and program Cisco codecs, camera tracking arrays and secure audio matrices.&nbsp;&nbsp;</div> </li> <li><span>Daily Security &amp; Health Checks</span>: Conduct strict daily, onsite physical and digital "pre-flight" inspections of all secure boardrooms to verify cryptographic baselines, firmware, and system readiness.</li> <li> <div class="ms-outlook-mobile-reference-message skipProofing">Documentation &amp; Compliance: Maintain exact, classified configuration baselines, system drawings, and cryptographic asset logs according to federal and DISA/DoDIN security compliance frameworks.</div> </li> </ul> <p><strong>What You Must Have</strong></p> <ul> <li><span>Active TS/SCI Clearance, US Citizen</span></li> <li><span>Work Location</span>: 100% Onsite at our secure campus (No remote/hybrid scheduling available).</li> <li> <div class="elementToProof">Experience: Minimum of 10 years of hands-on experience managing enterprise-grade Cisco Collaboration and VTC environments within a secure federal, DoD, or intelligence environment.</div> </li> <li><span>Platform Mastery</span>: Advanced technical proficiency with<span class="Apple-converted-space">&nbsp;</span><span>Cisco TMS</span>,<span class="Apple-converted-space">&nbsp;</span><span>Cisco Meeting Management (CMM)</span>,<span class="Apple-converted-space">&nbsp;</span><span>VQ Conference Manager</span>&nbsp;(including VQ DMA/Metro), and Cisco Unified Communications Manager (CUCM).</li> <li><span>Technical Protocols</span>: Deep understanding of physical audio-visual signal flow, secure VoIP architectures, firewall traversal protocols, and network routing (SIP, H.323, TLS).</li> <li><span>Physical Capability</span>: Ability to lift up to 50 lbs, install hardware behind equipment racks, and manage physical workspace cabling within tight data closets.</li> <li><span>Certifications</span>: Industry designations such as<span class="Apple-converted-space">&nbsp;</span><span>Cisco CCNA/CCNP Collaboration</span>, AVIXA Certified Technology Specialist (CTS), or CompTIA Security+ (for IAT Level II compliance) are highly preferred</li> </ul> <p><strong>What Would be Nice to Have</strong></p> <ul> <li>BS or MS in relevant field (Computer Science, Computer Engineering)</li> </ul> <p>&nbsp;</p><div class="content-conclusion"><p id="isPasted"><strong>Why Choose GRVTY</strong></p> <hr> <p>The toughest national security challenges demand vision and ingenuity, not just resources. We deliver mission and technical expertise to outpace our adversaries. We’re purpose-built to tackle the most entrenched, systemic national security issues around the world.</p> <p>We partner with our customers to help them overcome challenges in every corner of technology and defense—including the ones still being explored. Our growing capabilities create complementary advantages, giving on-the-ground operations the edge they need to succeed. We muster everything we have to answer every challenge presented, every day of our lives.</p> <p>At GRVTY, we believe that when our employees thrive, our company thrives. That’s why we offer a comprehensive and competitive benefits package designed to support your well-being, growth, and work-life balance.</p> <p>• &nbsp; &nbsp;Robust health plan including medical, dental, and vision &nbsp;</p> <p>• &nbsp; &nbsp;Health Savings Account with company contribution &nbsp;</p> <p>• &nbsp; &nbsp;Annual Paid Time Off and Paid Holidays &nbsp;</p> <p>• &nbsp; &nbsp;Paid Parental Leave &nbsp;&nbsp;</p> <p>• &nbsp; &nbsp;401k with generous company match &nbsp;</p> <p>• &nbsp; &nbsp;Training and Development Opportunities &nbsp;</p> <p>• &nbsp; &nbsp;Award Programs &nbsp;</p> <p>• &nbsp; &nbsp;Variety of Company Sponsored Events</p> <p>&nbsp;</p> <p><strong>EEO Statement</strong></p> <hr> <p>GRVTY, is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran and will not be discriminated against on the basis of disability.&nbsp;</p> <p>Anyone requiring reasonable accommodations should email <a href="mailto:recruiting@roycegeo.com" target="_blank">recruiting@grvty.com</a> or call 703-544-7930 with requested details.  A member of the HR team will respond to your request within 2 business days. </p> <p><a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" target="_blank">Know Your Rights: Workplace Discrimination is Illegal (eeoc.gov)</a> &nbsp;</p> <p>Please review our current job openings and apply for the positions you believe may be a fit. If you are not an immediate fit, we will also keep your resume in our database for future opportunities.</p> <p>&nbsp;</p> <p>&nbsp;</p></div>