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About the role
<p>Job Details:</p>
<p><strong>This is for a night shift position, the hours are hours: Monday - Friday, 9:30pm-6am or 10:30pm-7am</strong></p>
<p>Shipfusion gives brands the best tools possible for building a successful eCommerce operation. We were founded by a team of long-time eCommerce and logistics professionals who believe retailers should be able to trust their fulfillment partners as much as their in-house team.</p>
<p>At Shipfusion, we pride ourselves on our commitment to entrepreneurship and innovation. We always seek individuals who share these values and want to further their careers in a unique and rapidly growing organization! </p>
<p><strong>The Opportunity:</strong> </p>
<p>We are seeking a proactive and detail-oriented Warehouse Supervisor to oversee logistics and supply chain projects within our 3PL operations. This role requires a strong team player who can collaborate cross-functionally while leading project initiatives. You’ll manage client projects, streamline processes, and ensure timely, cost-effective project execution. The ideal candidate brings a blend of leadership, logistics knowledge, and project management skills.</p>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Ensure the warehouse operates at maximum efficiency, with customer satisfaction being the primary goal, by managing, organizing, training, and providing direction for a team of warehouse employees.</li>
<li>Achieving all operational goals and service levels alongside the operations leadership team.</li>
<li>Finding creative solutions for day-to-day operational challenges.</li>
<li>Maintain a safe and healthy work environment, ensuring policies and procedures are followed.</li>
</ul>
<p><strong>Daily and Monthly Responsibilities </strong></p>
<ul>
<li>Supervise the warehouse's daily activities, including order fulfillment, quality assurance, inventory control, and logistics coordination.</li>
<li>Manage eCommerce order fulfillment while achieving established service levels.</li>
<li>Work directly with our Customer Support and Account Manager teams to ensure client deliverables are met.</li>
<li>Oversee dynamic and changing customer needs such as special packaging, kitting, and bundling projects.</li>
<li>Lead a highly productive and engaged team while removing obstacles to drive operational efficiencies. </li>
<li>Support new client onboarding and creative fulfillment processes.</li>
<li>May be required to perform other duties to meet the organization's ongoing needs.</li>
<li>Monitor project timelines, budgets, and deliverables.</li>
<li>Coordinate with the internal team regarding client projects. </li>
<li>Present progress updates and resolve issues in real time.</li>
<li>Identify process improvement opportunities (efficiency, cost reduction, accuracy).</li>
</ul>
<p><strong>What You’ll Bring to the Team (Required Skills & Abilities):</strong></p>
<ul>
<li>5+ years experience leading an operations team in a warehouse environment</li>
<li>Ability to learn new technologies and custom proprietary software quickly </li>
<li>Ability to hire, coach, train, and manage a team of 10 to 50 employees </li>
<li>An ability to learn and adapt quickly in a fast-paced changing environment</li>
<li>Detail Oriented, Strong Interpersonal and Communication Skills</li>
<li>Fluent in English (Spanish is a plus)</li>
<li>Understanding of OSHA and regulatory compliance is a plus </li>
<li>High school diploma or equivalent (College degree preferred)</li>
<li>Experience with Microsoft Excel or Google Sheets</li>
</ul>
<p> </p>
<p><strong>Attractive Salary and Lucrative Compensation Plan:</strong> Earn what you deserve with our competitive and rewarding salary package.</p>
<p><strong>Comprehensive Health and Dental Coverage:</strong> Enjoy peace of mind with health and dental benefits for you and your loved ones, starting from day one.</p>
<p><strong>Generous Vacation Time:</strong> Recharge and explore with 15 days of paid vacation and 5 paid wellness days.</p>
<p><strong>Vibrant Company Social Events:</strong> Connect and celebrate with exciting social events that bring our team together.</p>
<p><strong>Exclusive Employee Discounts:</strong> Enjoy special savings with our employee discount program on your favorite products.</p>
<p><strong>Employee Assistance Program (EAP):</strong> Access to comprehensive support services that promote employee well-being and work-life balance.</p>
<p><strong>Calm App Subscription:</strong> Receive 100% coverage for the Calm app, providing you with resources for meditation, sleep improvement, and stress management.</p>
<p><strong>Positive Company Culture:</strong> Join a workplace known for its supportive, inclusive, and dynamic culture.</p>
<p><strong>High Employee Retention Rates:</strong> Be part of a company where employees are valued and tend to stay, reflecting our commitment to employee satisfaction and growth.</p><div class="content-pay-transparency"><div class="pay-input"><div class="title">Compensation Range</div><div class="pay-range"><span>$65,000</span><span class="divider">—</span><span>$80,000 USD</span></div></div></div>
Perks & benefits
- Dental Insurance
- Paid Time Off
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