Water Treatment Sales Representative - North West

Key Responsibilities

•  Aware regarding the annual targets regarding sales revenue, number of new customers, renewal contracts rate and all other KPIs assigned by direct line manager. 
• Self-generate sales leads via variety of means including networking, referrals, warm and cold calling and develop a robust pipeline throughout the sales region. 
• Identify and progress sales opportunities for new customers either from one off sales or new contracts. 
•  Follow NCH Sales Process called “Gears of Selling,” ensuring intimate knowledge and use of the process and present NCH Europe as a credible and professional supplier of products / services. 
• Working with the customer to optimize systems efficiencies through innovation. 
• Complete and manage customer orders using relevant company technology and in accordance with company policies, procedures and trading standards. 
• Account management – maintain relationship with customer post sale to ensure customer satisfaction and obtain referrals ensuring confidentiality and promoting the good image of the Company
• Work closely with Technical staff and development team to meet customer needs
• Ensure one time in full first class customer service
• Ensure that data is accurately entered and managed within the company’s sales management system. (CRM)
•  Perform service activities according to the business needs and contract terms. 
•  Ensure adherence to NCH Europe’s health and safety standards, to protect the wellbeing of all NCH Europe Agents and Employees. 
• INDSALES

Skills, Knowledge and Expertise

• Recent experience within a customer contact environment and sales and technical background
• Working knowledge of boilers, cooling towers, and wastewater treatment systems is desirable 
• Water treatment or specialty chemical industry experience is desirable 
•  To be familiar with a B2B sales and contract business culture is advantageous (if experience then new business essential, industrial preferable) 
•  Experience in interacting/communicating with people (face to face, on the phone) and influencing them; experience in a customer facing environment preferred 
• Able to demonstrate a high level of planning and prioritizing skills, to enable multiple demands to be managed effectively 
•  Proficiency in using Microsoft Office Suite applications, using tablets and ‘apps’; customer relationship management software and sales order management systems / documents is optional 
• Valid UK driving license

Benefits

• Competitive Salary with commission scheme
• Company car or car allowance and fuel card
• Comprehensive training and learning opportunities 
• Company Pension
• 25 days holiday + Bank Holidays
• 4 x salary life insurance
• Company Sick Pay 
• Discounts on numerous leisure, financial and retail products
• Employee Assistance Program
• INDSALE